Associate Field Service Technician - Thomasville, GA - Transport

Stryker; Thomasville (GA); Sur place; USD 34 000 - 46 000; Plein temps

Résumé du poste

Stryker in Thomasville, GA is seeking an Associate Field Service Representative – Transport to support a designated service territory and repair and deliver Stryker equipment, including stretchers and transport chairs. This role offers hands-on experience across transport solutions and a path to more senior ProCare roles within Stryker.

You will perform quality control checks, maintenance, document work using company software, and maintain excellent customer relations to promote equipment use.

Qualifications

• Perform QC checks, preventative maintenance, and repairs.
• Use software to document, order parts, reference training materials.

Responsabilités

• Provide excellent customer etiquette and maintain relationships to promote equipment usage.
• Work independently and support Field Service projects and collaborate with teammates.

Connaissances

Electronic aptitude

Mechanical aptitude

Customer service

Documentation skills

Formation

High School Diploma

Description du poste

Associate Field Service Representative – Transport

As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker.

What you will do

• Possess basic electronic and mechanical aptitude.
• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades
• Utilize computer software to complete documentation, order parts, reference training materials, and more
• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships
• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives
• Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

What you need

Required:

• High School diploma.
• Must be at least 21 years of age to meet our driving requirements.
• Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy
• Willingness and ability to work an extended work week including nights and weekends at times

Additional Information

• At times, may be required to move, set up and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull in order to accomplish job accountabilities.
• May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.
• Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention
• May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.

$24.54 - $33.68 USD Hourly