Associate Field Service Technician - Northeast Ohio - Transport

Stryker; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee Stock Purchase Plan

Wellness programs

Job summary

A leading medical equipment company in Cleveland is seeking an Associate Field Service Technician to repair and deliver transport solutions. This entry-level position requires a high school diploma and a valid driver's license. Responsibilities include maintaining customer service and performing maintenance checks. Excellent benefits package offered, including insurance and 401(k).

Qualifications

• Must be 21 years or older.
• Valid driver's license with a good driving record.
• Willingness to work extended hours, including nights and weekends.

Responsibilities

• Support service territory by repairing and delivering equipment.
• Perform quality control checks and preventative maintenance.
• Maintain excellent customer service.

Skills

Basic electronic and mechanical aptitude

Customer service

Education

High School diploma

Job description

Associate Field Service Technician - Northeast Ohio - Transport

Join to apply for the Associate Field Service Technician - Northeast Ohio - Transport role at Stryker.

Role Overview

As an Associate Field Service Representative, you will support a designated service territory by repairing and delivering Stryker equipment focused on Transport solutions. You will work with products such as stretchers, transport chairs, bed frames, and temperature management systems. This role offers valuable experience and potential advancement into senior ProCare roles within Stryker.

Responsibilities

• Possess basic electronic and mechanical aptitude.
• Perform quality control checks, preventative maintenance, repairs, and wireless upgrades.
• Use computer software for documentation, ordering parts, and referencing training materials.
• Maintain excellent customer service and promote equipment and service usage.
• Work independently while supporting team projects and initiatives.
• Adhere to and maintain field service metrics such as hours, inventory, and documentation.
• Physical requirements include moving equipment up to 75 pounds, reaching, pushing, pulling, and prolonged physical activity.

Requirements

• High School diploma.
• Must be 21 years or older.
• Valid driver’s license with a good driving record.
• Willingness to work extended hours, including nights and weekends.

Additional Information

Benefits include medical, dental, vision, critical illness, accident, hospital indemnity insurance, HSA, FSA, 401(k), Employee Stock Purchase Plan, life and disability insurance, and wellness programs. Stryker operates in MedSurg, Neurotechnology, Orthopaedics, and Spine, impacting over 150 million patients annually. Some roles may require vaccinations based on customer requirements.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and IT
• Industries: Medical Equipment, Appliances, Electrical, Industrial Machinery