Associate Field Service Technician

ABB Schweiz AG; Phoenix (AZ); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in process automation is seeking an Associate Field Service Technician in Phoenix, AZ. The role involves providing field service support, performing maintenance, and troubleshooting control systems. Ideal candidates will have relevant experience and strong problem-solving skills. Join a dynamic team and contribute to enhancing system performance.

Qualifications

• Minimum 2 years of relevant experience or a combination of education, military experience, and accomplishments.
• Knowledge of Microsoft, networking, cybersecurity, and ABB 800xA Distributed Control System is a plus.

Responsibilities

• Supporting site service to ensure safe and efficient plant operation utilizing ABB S-Plus DCS.
• Performing periodic, routine, preventive maintenance, and shutdown support.
• Troubleshooting low to medium complexity tasks related to DCS hardware and software.

Skills

Communication

Problem Solving

Teamwork

Customer Focus

Education

Relevant Experience

Tools

Microsoft

Networking

Cybersecurity

ABB 800xA Distributed Control System

Job description

Associate Field Service Technician

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This is a position with grade

18

This position reports to

Regional Service Manager - Western US

Your role and responsibilities

In this role, you will be responsible for Demand Field Service in Process Automation Energy Industries Service. DCS Associate Field Service Technicians perform service in accordance with ABB standard processes, quality standards, and safety guidelines. You will work closely with customers and other ABB teams, supporting technical points while delivering quality service. Based in Phoenix, AZ, you will work independently and as part of a team, depending on customer and contract requirements. The work model is remote. You will contribute to the Process Automation Energy Industries Division. Your main responsibilities include:

• Supporting site service to ensure safe and efficient plant operation utilizing the ABB S-Plus Distributed Control System.
• Performing all periodic, routine, preventive maintenance, and shutdown support (initially supported by ABB Senior Technical and Advanced Services until your training is complete).
• Troubleshooting low to medium complexity tasks related to distributed control system hardware and software issues, managing technical support requests to optimize system performance.
• Recommending ABB solutions to enhance system performance and expand value-added services to existing contracts.

You will join a dynamic, high-performing team where you can thrive.

Qualifications for the role

• Minimum 2 years of relevant experience or a combination of education, military experience, and accomplishments.
• Knowledge of Microsoft, networking, cybersecurity, and ABB 800xA Distributed Control System is a plus. Formal training and mentorship will be provided.
• Self-motivated, self-directed, with willingness to travel overnight up to 80%.
• Experience in process automation, systems maintenance, configuration, and process control is ideal.
• Strong commitment to excellence, effective communication, problem-solving, teamwork, customer focus, and professionalism.
• Fluent English, valid driver’s license, and legal work authorization in the US are required.

More about us

We value diversity. Apply today to advance your career with ABB. Visit www.abb.com to learn about our global impact. We are an Equal Employment Opportunity and Affirmative Action employer, considering all qualified applicants regardless of gender, marital status, citizenship, age, race, ethnicity, or other protected characteristics. For more information on your EEO rights, visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Applicants can review our facility’s plan or request accommodations by contacting ABB HR at 1-888-694-7762 or [e-mail]. Resumes and applications are accepted through our career site. MyBenefitsABB.com