Associate Field Service Engineer

Insight Global; Rochester (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

Insight Global is seeking an Associate Service Engineer to perform preventative maintenance on FANUC robots at customer sites in Michigan. You will troubleshoot and repair FANUC robots, read electrical/mechanical/pneumatic prints, and document performance and failure modes.

The role involves daily service reporting, on-site maintenance, and managing a service toolkit. An Associate's Degree in Applied Science or equivalent is preferred, with PLC ladder logic being a plus.

Qualifications

• Experience with FANUC robots.
• Ability to read electrical, mechanical, and pneumatic prints and related technical documentation.
• Experience performing preventative maintenance on industrial machinery.
• PLC ladder logic knowledge is a plus.

Responsibilities

• Troubleshooting, repair and maintenance of FANUC Robots and controllers, electrical control devices, and peripheral equipment.
• Provide telephone based troubleshooting through the Hotline to support customers in resolving FANUC America or related peripheral equipment operational problems.
• Documenting FANUC products and related peripheral equipment performance and failure modes.
• Daily reporting to Service Management to update status & availability.
• Completion of a Service Report for each customer call.
• Maintenance of a service tool kit to facilitate rapid customer response.
• Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty.

Skills

FANUC robots

Read prints

Preventive maintenance

PLC ladder logic

Education

Associate's Degree (Applied Science)

Job description

Job Description

A leading supplier of automation for manufacturing is looking for an eager Associate Service Engineer to do preventative maintenance on robots at customer sites. Other job responsibilities include:

Troubleshooting, repair and maintenance of FANUC Robots and controllers, electrical control devices, and peripheral equipment

• Provide telephone based troubleshooting through the Hotline to support customer's in resolving FANUC America or related peripheral equipment operational problems
• Documenting FANUC products and related peripheral equipment performance and failure modes
• Daily reporting to Service Management to update status & availability
• Completion of a Service Report for each customer call
• Maintenance of a service tool kit to facilitate rapid customer response
• Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty

Skills and Requirements

• Previous experience with FANUC robots
• Ability to interpret electrical, mechanical, and pneumatic prints and related technical documentation.
• Experience doing preventative maintenance on industrial machinery
• Associate's Degree in an Applied Science or equivalent technical education preferred
• Ability to read and interpret PLC ladder logic a plus

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].