Associate Executive Director

ADP, Inc.; Naples (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Telemedicine

Vision insurance

Life insurance

Paid time off

HSA with employer contribution

Retirement plan with employer match

Wellness program

EAP

Job summary

Moorings Park is seeking an Associate Executive Director to join our leadership team in Naples, FL. This role oversees campus life, resident services, and wellness programs, collaborating with Assisted Living Administration and Chateau for transitioning residents.

The position requires strong English communication, a bachelor’s degree in a related field, and at least four years in senior management within hospitality, services, or resident care.

Qualifications

• Excellent oral and written communication skills in English.
• Bachelor’s degree in a related field with relevant hospitality or senior management experience.
• Minimum 4 years of experience in leadership roles in operations, sales/marketing or resident services.

Responsibilities

• Lead campus life, resident services and wellness integration across independent living.
• Develop and implement departmental strategies aligned with Moorings Park’s brand and service standards.
• Oversight of dining operations and coordination with contracted providers to ensure high satisfaction.
• Recruit, train, and develop staff to support a premier hospitality and retirement living experience.

Skills

Communication skills

Education

Bachelor’s degree in a related field

Experience in hospitality/retirement living

Job description

Moorings Park is seeking an Associate Executive Director to join our leadership team!

This opportunity comes at an exciting time of growth within our organization, created by the internal promotions of outstanding leaders. At Moorings Park, we believe in developing talent from within and providing meaningful opportunities for career growth and advancement.

Why Choose Moorings Park?

When you join Moorings Park, you become part of an award-winning, purpose-driven organization where people are valued, growth is encouraged, and excellence is celebrated. Our nationally recognized workplace culture, exceptional benefits, and commitment to partner engagement make Moorings Park more than just a place to work—it's a place to build a rewarding career. Together, we create a community where residents and partners alike can belong, connect, and flourish.

About Moorings Park

Moorings Park® Communities is a nationally recognized Life Plan organization with three distinctive campuses in Naples, Florida. We are dedicated to creating Simply the Best® workplaces through a culture of excellence, compassion, innovation, and service.

Recognized as One of the Best Places to Work

We're proud to share that Moorings Park Communities has earned four 2026–2027 Novare Employee Satisfaction & Engagement Certifications, reflecting our unwavering commitment to creating an exceptional workplace where partners feel valued, supported, and empowered to thrive. These honors demonstrate what makes Moorings Park different: we believe exceptional resident experiences begin with an exceptional team. By investing in our partners' growth, well-being, and success, we create an environment where people can build meaningful careers while delivering extraordinary care, hospitality, and service every day.

• Our Mission:Deliver exceptional experiences that honor every individual—ensuring they feel heard, respected, and supported.
• Our Vision:Reimagine longevity for America through thoughtfully designed communities and personalized services.
• Our Creed:Empower individuals to belong, connect, and flourish—nurturing mind, body, and spirit.
• Our Core Values
• Integrity & Ethics
• Service: Compassion & Hospitality
• Passion
• Innovation & Learning
• Respect & Belonging

Enjoy Simply the Best® Benefits

At Moorings Park, we believe in taking exceptional care of our partners so they can provide exceptional care to our residents. We offer a comprehensive benefits package that includes:

• FREE health and dental insurance
• FREE telemedicine services for medical and behavioral health needs
• Vision insurance
• Company-paid life insurance and short-term disability coverage
• Generous Paid Time Off (PTO) program
• Health Savings Account (HSA) with employer contribution
• Retirement plan with employer match
• Wellness program with complimentary access to our on-site fitness center
• Employee Assistance Program (EAP)
• Supportive and caring executive leadership team

Position Summary

Moorings Park is seeking a dedicated and experienced Associate Executive Directorto join our team. The Associate Executive Director functions as the strategic business leader of community operations for Campus Life, Resident Services and will work closely with Assisted Living Administration & Chateau for transitioning. This position supports residents’ needs, monitors satisfaction levels, and develops positive relations. In this role, the Associate Executive Director will provide management and oversight, always demonstrating a commitment to excellence. This leader will traverse all venues of community operations and administration and is expected to collaborate often with all senior leadership in order to meet the company’s objectives. Accordingly, this position is considered the primary conduit to independent living residents, and the chief problem-solver for all matters of resident concern.

Key Contributions

• Facilitate integration and coordination of wellness programs, campus life, and resident advocacy functions throughout campus independent living. Provide functional programs for independent living residents that promote all aspects of wellness.
• Work with direct reports to develop and implement departmental strategies and manage the implementation of the brand service strategy and brand initiatives.
• Work closely with other departments establishing reciprocal communication and a continuum of related services.
• Provide leadership and oversight to Moorings Park’s multiple dining venues, ensuring a high level of satisfaction. Liaison with and manage dining contractual agreements with out-sourced companies.
• Provide leadership and oversight to all administrative front desk operations in independent living.
• Develop and implement a highly informative welcoming and orientation programming for new residents.
• Chair the independent living Life Care Committee, staying abreast of all at-risk IL residents. Work closely with Directors of Chateau and Orchid Terrace for transitioning residents to a more supportive environment when necessary.
• Acquire baseline information on independent living resident satisfaction. Establish a tracking system that documents quarterly and annual measurements of effectiveness.
• Drive resident satisfaction using adopted experience management programs, tools and systems. Lead community efforts in elevating satisfaction in all venues as well as establishing improvement processes.
• Act as predominant author for all community and corporate wide communication to residents and staff, including memorandum, letters, policies and procedures and handbooks.
• Grow revenues and maximize the financial performance of those departments reporting to this position.
• Develop and promote independent living resident support programs that foster independence, dignity and participation.
• Liaison directly with and guide resident committees; specifically, wellness, campus life, dining and welcoming.
• Assists in recruiting, selecting, and training of competent personnel to ensure that department staffing is adequate.

Qualifications & Requirements

• Excellent oral and written communication skills in the English language required
• Minimum of a bachelor’s degree in a related field combined with professional experience that focuses on premier hospitality settings including hotels, clubs, resorts, and retirement living.
• Minimum of 4 years’ experience as an assistant director, director, senior manager, or executive support position; working in operations, sales/marketing or resident services.