Associate Executive Director

Brookdale; Minnesota; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic team at a forward-thinking company dedicated to making lives better. As an Associate Executive Director, you will play a pivotal role in managing operations, enhancing resident satisfaction, and leading a team to deliver exceptional service. This position offers the opportunity to grow within a supportive environment that values professional development and wellness. With a comprehensive benefits package and a commitment to diversity, this role is perfect for those looking to make a meaningful impact in the community while advancing their career.

Benefits

Medical, Dental, Vision insurance

401(k)

Employee discounts

Referral program

Paid Time Off

Tuition reimbursement

Company provided life insurance

Flexible Spending Accounts

Health Savings Account

Qualifications

• Bachelor's degree required; 2-4 years management experience in relevant fields.
• State license as nursing home administrator or Assisted Living License required.

Responsibilities

• Manage day-to-day operations and occupancy performance.
• Supervise and motivate staff, ensuring high resident satisfaction.
• Develop annual budgets and maintain budget accountability.

Skills

Management Skills

Analytical Skills

Communication Skills

Customer Service Orientation

Education

Bachelor's Degree in Gerontology

Bachelor's Degree in Business

Job description

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Brookdale Creve Coeur is seeking an Associate Executive Director to join our team!

Must have current Missouri RCAL or LNHA

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Responsible for the day-to-day operational execution in support of an Executive Director within a larger community. Manages occupancy and monthly financial performance for the property. Maintains positive working relationships with all residents, resident family members, employees, and the business community.

• Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public.
• Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed.
• Maintains high resident satisfaction and retention through consistent delivery of high-quality services. Provides leadership for staff and residents, including proactive problem-solving and issue resolution. Administers annual resident satisfaction survey.
• Executes renewal programs with existing residents through proactive engagement to ensure high renewal rates.
• Develops annual operating and capital budgets in conjunction with the Executive Director. Maintains budget accountability, minimizes variances, and explores revenue enhancement and expense reduction strategies.
• Hires, trains, disciplines, and terminates employees following company policies. Ensures consistency in personnel decisions.
• Oversees property standards through preventive maintenance, inspections, and compliance with company standards.
• Maintains current departmental policies, procedures, and licenses as per all requirements.
• Fosters staff creativity to deliver high-quality services. Acts as a member of Resident Council.
• Builds a positive community image, engaging in social and civic activities. Represents the facility to government agencies, community groups, and public organizations.
• Conducts weekly department head meetings, quarterly safety and resident meetings, and stays informed on market trends.

This job description provides an overview of the responsibilities for the position. It is not exhaustive; associates are expected to perform all duties assigned by their supervisor.

#ZR-CT

Qualifications

Education and Experience: Bachelor's Degree in Gerontology, Business, or a related field is required. Minimum two to four years of management experience in retirement housing, hospitality, or healthcare, or equivalent combination of education and experience.

Certifications, Licenses, and Other Requirements: State license as a nursing home administrator and/or Assisted Living License.

Management/Decision Making: Uses strong analytical skills and understanding of the organization to handle problems and issues, solving diverse problems with limited guidelines.

Knowledge and Skills: Advanced knowledge of the organization, industry, and functional disciplines. Understanding of legal requirements, sound business practices, hiring, training, evaluating, motivating, and disciplining personnel. Excellent communication skills, high accuracy, multi-tasking ability, professionalism, and customer service orientation. Ability to work under stress.

Physical Demands and Working Conditions:

• Standing, walking, sitting
• Use hands and fingers, reach, climb, stoop, kneel, crouch, crawl
• Talk, hear, lift up to 50 pounds
• Vision, interaction with people, possible weekend/evening work, exposure to hazards and infectious diseases, travel occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.