Associate ER Investigator, North America Central Investigations

Amazon; Arlington (VA); On-site; USD 49,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Flexible Spending Accounts

Job summary

Amazon.com Services LLC is seeking an Associate Investigator to support the US locations within Worldwide Operations HR. You will investigate sensitive HR and employee-relations issues, interview stakeholders, analyze data, and produce documentation while collaborating with partners, Legal, and third-party vendors.

You will manage casework to closure, address crisis-oriented issues, and contribute to continuous improvements of people programs to foster a positive WW Ops environment.

Qualifications

• 2+ years of human resources experience.
• Experience with HR processes and systems.
• Experience with process improvement.
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.

Responsibilities

• Investigate highly sensitive HR and Employee Relations issues, including: interviewing complainants, witnesses and subjects; analyzing data from internal systems; case adjudication; proposing remedial action; production of investigation documentation.
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively.
• Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations.
• Handle crisis-oriented employee relations issues with limited time, balancing time between projects and crisis-response.
• Partner to engage in continuous improvement initiatives.
• Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for WW Ops employees.

Skills

HR experience

HR processes

Process improvement

Stakeholder management

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an Associate Investigator supporting our US locations.

The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner.

The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges. Additionally, the ideal candidate maintains adaptability and flexibility through ambiguity and technological innovation.

Key job responsibilities

The Associate HR Investigator Will Work Proactively To

• Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively
• Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
• The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
• Partner to engage in continuous improvement initiatives
• Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees

Basic Qualifications

• 2+ years of human resources experience
• Experience with HR processes and systems

Preferred Qualifications

• Experience with process improvement and stakeholder management
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 47,500.00 - 83,100.00 USD annually

USA, VA, Arlington - 48,800.00 - 85,400.00 USD annually

USA, WA, Bellevue - 80,200.00 - 85,400.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10553063