HR Investigator: Employee Relations & Investigations

Amazon; Bellevue (WA); Hybrid; USD 80,000 - 113,000; Full time

Job summary

Amazon is seeking an HR Investigator to support US locations within Worldwide Operations Human Resources. The role focuses on conducting sensitive investigations, interviewing stakeholders, and delivering timely case closures while maintaining confidentiality.

You will analyze data, identify trends, and partner with Legal, ER teams, and vendors to improve policies and processes. A strong emphasis on crisis management and proactive issue mitigation is required.

Qualifications

• Bachelor's degree or 2+ years Amazon experience.
• 5-7 years human resource generalist experience or HR investigations specialist experience.
• Knowledge of Microsoft Office products and applications.

Responsibilities

• Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively
• Design, collect, and analyze multiple levels of employee and stakeholder feedback
• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
• Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
• Partner to engage in continuous improvement initiatives
• Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees
• Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
• The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.

Skills

Microsoft Office

Education

Bachelor's degree or 2+ years Amazon experience

Job description

Amazon is seeking an HR Investigator to support US locations within Worldwide Operations Human Resources. The role focuses on conducting sensitive investigations, interviewing stakeholders, and delivering timely case closures while maintaining confidentiality.

You will analyze data, identify trends, and partner with Legal, ER teams, and vendors to improve policies and processes. A strong emphasis on crisis management and proactive issue mitigation is required.