Associate, Education Partnerships

Jimmy Jazz; Costa Mesa (CA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

403B with match after probationary

Core Benefits & Supplemental Benefits

Complimentary and discounted ticket

Time Off (Vacation, Sick, Personal, 
—

Job summary

Segerstrom Center for the Arts in Costa Mesa, CA is seeking an Associate, Education Partnerships to provide administrative, customer service and event support for education programs in schools and the community. The role involves coordinating art education experiences, processing payments, and generating reports.

This full-time, 40-hour-per-week position requires flexibility around evenings and weekends for events, strong communication skills, and the ability to work independently while

Qualifications

• Experience providing administrative, customer service and event support for education programs.
• Ability to process payments, create schedules, and maintain reports.
• Flexible with after-hours and weekend events.

Responsibilities

• Provide excellent customer service, communication and administrative support for education programs.
• Coordinate residencies, professional development, assemblies and partnerships, communicating with partners.
• Monitor program quality via evaluations and reports, and maintain records.
• Expand/recruit/train teaching artists with managers.
• Process weekly purchase orders and school payment records.
• Update website and prepare family resource documents.
• Represent education programs at schools and events.
• Maintain confidentiality and handle data with discretion.
• Data entry and visualizations of program data.
• Attend events before/during/after hours, including weekends.
• Provide additional administrative support as assigned.

Skills

Interpersonal skills

Communication skills

Problem-solving

Independent work

Policy interpretation

Job description

• Base Pay $22.00 - $24.00 / Hour
• Employee Type FT Non-Exempt

Description

The Associate, Education Partnerships provides administrative, customer service and event support related to the education programs that are facilitated in schools and the community in conjunction with Segerstrom Center for the Arts. The Associate is responsible for supporting the coordination of art education experiences at schools and community partner sites, processing payments, creating schedules, generating, and verifying reports, and updating internal department records. This opportunity is full-time, 40-hours per week.

JOB DUTIES

• Provide excellent customer service, communication and administrative support for the Center’s off-site Education programs including professional developments and other programmatic events as assigned.
• Facilitate the scheduling, planning, implementation, invoicing, and evaluation for Segerstrom Center residencies, professional development, assemblies, and community partnerships, communicating directly with education partners via telephone and e-mail.
• Monitor and track residency, assembly, and professional development program quality through evaluation forms, communication with schools, planning meetings, and off-site programming visits, in conjunction with Senior Manager, Education Partnerships.
• Expand/recruit/train additional necessary teaching artists, in conjunction with Senior Manager and Coordinator, Education Partnerships.
• Process weekly purchase orders and school payment records.
• Perform routine website updates in conjunction with Associate Manager, Education Partnerships.
• Create and maintain family resource documents and artist technical requirements.
• Represent Segerstrom Center’s education programs at schools and community events.
• Exercise discretion and maintain confidentiality in carrying out responsibilities.
• Database entry and record-keeping.
• Create visual representation of program data and information.
• Being present before, during, and after department events; includes events occurring before and after traditional work hours and/or on weekends. Flexibility in work hours is a necessity for the Segerstrom Center’s education and community work.
• Additional administrative support for education programs as assigned.

COMPETENCIES

• Strong intra/interpersonal skills and an authentic, collaborative approach to develop and maintain internal and external relationships.
• Professional written and verbal communication skills.
• Ability to regularly problem-solve and negotiate with tact and diplomacy.
• The ability to organize and work independently with a minimum of supervision in accordance with established procedures.
• Ability to interpret and operationalize organizational and professional policies.

PHYSICAL DEMANDS

• Frequently perform desk-based computer tasks, use telephone, and write by hand.
• Possess manual dexterity to finger, handle, and feel.
• Regularly walk in the performance of duties.
• Frequently stand, reach, stoop, kneel and crouch.
• Ability to speak clearly with sufficient hearing to communicate effectively.
• Consistent with its obligations under the law, Segerstrom Center for the Arts will provide reasonable accommodation to any employee with a disability who requires accommodation to perform essential functions of their job

WORK CONDITIONS

• Occasional exposure to outside weather conditions.
• Office setting with normal noise level in the work environment but can fluctuate depending on scheduled events. Workspace is well-lit and temperature controlled.
• Occasionally lift and move up to 30 pounds.

Summary

• Compensation: $22.00 – $24.00 per hour- Full Time, Non-Exempt
• 403B with match after probationary period
• Core Benefits & Supplemental Benefits
• Complimentary and discounted ticket program
• Time Off (Vacation, Sick, Personal, Company Holidays, Early Release)

EEO-1 Statement: Segerstrom is an equal opportunity employer to all, regardless of age, ancestry, association with a member of a protected class, bereavement leave, color, disability (physical, intellectual/developmental, or mental health/psychiatric.), exercising the right to family care and medical leave related to serious health condition of employee or family member, child bonding, or military exigencies, engaging in protected activity, gender identity or expression, genetic information or characteristic, marital status, medical condition (cancer or genetic characteristic), military and veteran status, national origin (includes language restrictions), pregnancy, childbirth, breastfeeding, or related medical conditions, Pregnancy Disability Leave (PDL), race (includes hairstyle and hair texture, religious creed (includes dress and grooming practices), reproductive health decision making, sex/gender, and sexual orientation.