Associate eCommerce Business Analyst

Uline; Pleasant Prairie (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Associate eCommerce Business Analyst to enhance user experience on a leading eCommerce platform. This role involves analyzing customer feedback, user activity, and website metrics to recommend improvements. The successful candidate will collaborate with various teams to ensure website usability and best practices. With a commitment to employee development and a supportive environment, this position offers a unique opportunity to contribute to a dynamic team while enjoying comprehensive benefits and perks from day one.

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Multiple bonus programs

Paid holidays

Generous paid time off

Tuition Assistance Program

On-site café

First-class fitness center

Complimentary personal trainers

Walking trails

Qualifications

• Bachelor's degree in marketing, information systems, IT, or related field required.
• Strong skills in Microsoft Excel and familiarity with SQL are preferred.

Responsibilities

• Analyze customer comments to identify website issues and recommend enhancements.
• Collaborate with teams to validate web enhancements and document reporting tasks.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Microsoft Excel

SQL

Education

Bachelor's degree in marketing

Bachelor's degree in information systems

Bachelor's degree in IT

Job description

Associate eCommerce Business Analyst

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you talented at troubleshooting tech issues and passionate about enhancing a site’s user experience? Then you belong at Uline! We’re looking for an Associate eCommerce Business Analyst who can dig into the data and provide solutions and improvements to support the growing team behind uline.com, one of the largest eCommerce websites in the country!

Better together! This position is on-site, and we are looking for people who share our passion.

Position Responsibilities

• Analyze customer comments to identify website issues on uline.com and recommend enhancements.

• Analyze user activity, website metrics, and business trends.

• Work with the User Experience team to develop concepts that address website usability and best practices.

• Collaborate with Quality Assurance and Development teams to validate web enhancements.

• Document and perform weekly reporting tasks.

Minimum Requirements

• Bachelor's degree in marketing, information systems, IT, or a related field.

• Strong Microsoft Excel skills. SQL a plus.

• Excellent communication, analytical, and problem-solving skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.

• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!