Associate eCommerce Business Analyst

Uline; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Uline seeks an Associate eCommerce Business Analyst to enhance user experience on their well-established eCommerce platform. This on-site role involves analyzing customer feedback and metrics to recommend improvements, collaborating with UX and development teams. A bachelor's degree and strong analytical skills are required, along with proficiency in Microsoft Excel and SQL.

Benefits

Complete health insurance coverage with 401(k) match

Multiple bonus programs

Paid holidays and generous paid time off

Tuition Assistance Program

On-site café and fitness center

Over four miles of walking trails

Qualifications

• Bachelor's degree in marketing, information systems, IT or a related field.
• Strong Excel skills required; SQL knowledge is advantageous.
• Excellent communication and analytical skills.

Responsibilities

• Analyze customer comments to identify website issues and recommend enhancements.
• Work with User Experience to improve website usability.
• Document and perform weekly reporting tasks.

Skills

Analytical

Problem-Solving

Communication

Microsoft Excel

Education

Bachelor's degree in marketing, information systems, IT or a related field

Tools

SQL

Job description

Associate eCommerce Business Analyst

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you talented at troubleshooting tech issues and passionate about enhancing a site’s user experience? Then you belong at Uline! We’re looking for an Associate eCommerce Business Analyst who can dig into the data and provide solutions and improvements to support the growing team behind uline.com, one of the largest eCommerce websites in the country!

Better together!This position is on-site, and we are looking for people who share our passion.

Position Responsibilities

• Analyze customer comments to identify website issues on uline.com and recommend enhancements.

• Analyze user activity, website metrics and business trends.

• Work with the User Experience team to develop concepts that address website usability and best practices.

• Collaborate with Quality Assurance and Development teams to validate web enhancements.

• Document and perform weekly reporting tasks.

Minimum Requirements

• Bachelor's degree in marketing, information systems, IT or a related field.

• Strong Microsoft Excel skills. SQL a plus.

• Excellent communication, analytical and problem-solving skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.

• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is adrug-free workplace.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!