Associate Director, Virtual Care

Oscar Health; New York (NY); On-site; USD 181,000 - 237,000; Full time

Job summary

Oscar Health seeks an Associate Director, Virtual Care to lead strategy and implementation of strategic projects supporting the Virtual Care program. You will set department strategy, ensure operational efficiency, and deploy tactics to boost performance while working cross-functionally with operations, product, data, and clinical teams.

Reporting to the Director, Virtual Care, this NYC-based role requires a hybrid schedule with three in-office days.

Qualifications

• 7+ years experience in healthcare strategy and operations
• 4+ years of experience managing individual contributors
• 3+ years project planning experience

Responsibilities

• Set, drive and execute on the Virtual Care team's strategy to enhance program performance
• Identify and drive execution of cost-savings opportunities by collaborating with key business units
• Program management of key company and department strategy initiatives from development through implementation
• Continuously evaluate financial and operational performance metrics dashboards
• Translate program performance into materials for Senior Leadership report outs
• Develop and grow direct reports and support professional development
• Ensure compliance with all applicable laws and regulations

Skills

Healthcare strategy

Operations management

People management

Project planning

Education

Master's degree

Tools

Excel

Financial modeling

Job description

Hi, we're Oscar. We're hiring an Associate Director, Virtual Care to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will drive the strategy and implementation of strategic projects to support Oscar's Virtual Care program. Primary responsibilities include setting the department strategy, ensuring operational efficiency and deploying tactics to improve overall program performance. You will work cross functionally with operations, product, data, and clinical teams.

You will report into the Director, Virtual Care.

Work Location:

This position is based in our New York City, NY office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $180,504- $236,911 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Set, drive and execute on the Virtual Care team's strategy to enhance program performance including determining new opportunities
• Identify and drive execution of cost-savings opportunities by collaborating with key business units
• Program management of key company and department strategy initiatives from development through implementation
• Continuously evaluate financial and operational performance metrics dashboards to drive performance improvement
• Comfortable translating program performance into materials for Senior Leadership report outs
• Development and growth of direct reports, ensuring that colleagues are supported in professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 7+ years experience in healthcare strategy and operations, or related field
• 4+ years of experience managing individual contributors
• 3+ years project planning experience

Bonus points:

• Master's degree
• Management Consulting experience with a focus on healthcare
• Experience leading large-scale cross functional projects
• Experience with Excel and financial modeling experience

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI):

Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

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