Associate Director, US KYC Refresh

Scotiabank; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

Scotiabank in Dallas seeks an Associate Director to manage the onboarding of new client relationships and ensure compliance with US KYC/AML regulations. This role includes facilitating regulatory onboarding of clients efficiently while collaborating with multiple teams.

The ideal candidate will have 7-10 years of experience in financial services, a Bachelor's degree, and strong analytical and communication skills. The position requires adaptability in a dynamic environment and a client-centric approach.

Qualifications

• 7–10 years in financial services with expertise in US KYC/AML regulations.
• Ability to work under pressure with changing priorities.
• Knowledge of banking and capital markets.

Responsibilities

• Manage onboarding of new client relationships.
• Resolve day-to-day escalations for the regulatory onboarding team.
• Report KYC metrics and prepare stakeholder presentations.

Skills

Regulatory frameworks expertise

Strong communication skills

Analytical skills

Project/change management skills

Organizational skills

Education

Bachelor's degree in business or related field

Job description

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Title: Associate Director, US KYC Refresh

Requisition ID: 265489

Salary Range: -

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Manage and assist in the onboarding of new client relationships, working with the business lines and clients. Includes US KYC / AML, Dodd Frank, FATCA and other regulations impacting the US Business. Escalates AML related issues and concerns to appropriate teams. Calculate metrics on a daily/weekly/monthly basis. Look for and implement opportunities to enhance process/procedures.

What You’ll Do

• Facilitate the regulatory onboarding of US clients in an efficient, compliant and client‑centric manner
• Resolve day‑to‑day matters/escalations for the regulatory onboarding team (1A) in the US; escalates complex issues to appropriate departments for resolution
• Continually acquire and enhance knowledge of both the Bank’s and the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and Bank Office processes
• Collaborate with business line management to develop processes and procedures to implement and maintain the business line AML Program, including customer on‑boarding, customer refresh, name screening
• Follow and adhere to AML controls; including review of high risk customers, screenings (PEP, Negative News, Sanctions, etc.) and standard KYC/AML policies
• Develop and report KYC metrics, and prepare management reports/presentations for stakeholder meetings
• Continuously look to improve/streamline the onboarding process for efficiency gains by understanding the end‑to‑end flow
• Coordinate with multiple teams in the process flow to ensure efficiency; identify real/potential gaps and fix/escalate accordingly

What You’ll Bring

• Minimum of 7–10 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting client onboarding in the US – namely, US KYC/AML, Dodd‑Frank and FATCA/Tax
• Minimum Bachelor’s degree in business, related field; compliance or equivalent experience
• A sound understanding of the banking and capital markets business is necessary, as is a client‑centric approach to the role. Must have broad knowledge of the end‑to‑end workflows among the Front, Middle and Back Offices. Will require work outside of traditional business hours from time to time
• Must be able to operate effectively within a stressful environment with changing priorities and tight time frames
• Knowledge of quality assurance processes
• Strong communications, analytical, organizational, project/change management, and planning skills
• Knowledge of businesses, products, operations, systems, and organization

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here.

Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.