Associate Director, US KYC Periodic Refresh

Scotiabank; Dallas (TX); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Flexible benefit programs

Focus on holistic well-being

Job summary

Scotiabank is seeking an Associate Director in Dallas to manage the U.S. KYC periodic refresh program, focusing on client relationships and compliance with regulations such as BSA, FinCEN, and FATCA. The ideal candidate has 7-10 years of experience in financial services and a Bachelor’s degree in business or related field.

This role requires strong communication, analytical, and project management skills, as well as the ability to navigate a fast-paced environment while working collaboratively across various teams.

Qualifications

• 7-10 years in financial services with expertise in US regulatory frameworks.
• Ability to work flexibly outside traditional business hours.
• Strong understanding of banking and capital markets.

Responsibilities

• Manage a team for U.S. KYC periodic refresh.
• Facilitate efficient client periodic refresh.
• Develop and report KYC metrics to stakeholders.
• Collaborate with management to implement the U.S. Periodic Refresh program.
• Ensure compliance with AML controls.

Skills

Regulatory compliance expertise

Project/change management

Analytical skills

Communication skills

Organizational skills

Education

Bachelor’s degree in business or related field

Job description

Title: Associate Director, US KYC Periodic Refresh

Requisition ID: 265490

Salary Range: -

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Purpose

Manage a team of staff in the completion of U.S. KYC periodic refresh. Includes US KYC / AML, FINRA rules, FATCA and other regulations impacting US Businesses. Escalates AML/KYC/Sanctions/Tax related issues and concerns to appropriate teams. Calculate metrics on a daily/weekly/monthly basis. Identify and implement opportunities to enhance process/procedures.

What You’ll Do

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Facilitate the periodic refresh of US clients in an efficient, compliant and client‑centric manner.
• Resolve day‑to‑day matters/escalations for the KYC Periodic Refresh team (1A) in the US; elevate complex issues to appropriate departments for resolution.
• Continually acquire and enhance knowledge of both the Bank’s and the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and back office/middle office processes.
• Collaborate with business line management to develop processes and procedures to implement and maintain the U.S. Periodic Refresh program.
• Follow and adhere to AML controls including review of high‑risk customers, screenings (PEP, Negative News, Sanctions, etc.), and standard KYC / AML policies.
• Develop and report KYC metrics and prepare management reports/presentations for stakeholder meetings.
• Coordinate with multiple teams in the process flow to ensure efficiency; identify real/potential gaps and fix/escalate accordingly.
• Support on project workstreams impacting U.S. Periodic Refresh.
• Work with Quality Assurance, 2nd Line AML, Audit and State/Federal regulators to facilitate their testing and examination engagements. Active engagement and coordination with internal and external stakeholders for issue resolution.

What You’ll Bring

• Minimum of 7‑10 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting Customer Refresh in the US – namely, BSA, FinCEN rules, FINRA requirements, US PATRIOT Act & FATCA.
• Minimum Bachelor’s degree in business or related field; regulatory compliance or equivalent experience.
• A sound understanding of the banking and capital markets business is necessary, as is a client‑centric approach to the role. Must have broad knowledge of the end‑to‑end workflows among the Front, Middle and Back Offices. Will require work outside of traditional business hours.
• Must be able to operate effectively within a stressful environment with changing priorities and tight time frames.
• Knowledge of quality assurance processes.
• Strong communications, analytical, organizational, project/change management, and planning skills.
• Knowledge of businesses, products, operations, systems, and organization.

Benefits

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well‑being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.