Associate Director - Technology, AI, & Digital Solutions - Healthcare

Berkeley Research Group; United States; On-site; USD 180,000 - 230,000; Full time

Job summary

Berkeley Research Group (BRG) is seeking an Associate Director for its Integrated Health Solutions practice. You will lead engagements from assessment to solution design and implementation, partnering with clinicians, IT teams, analysts, and vendors to deliver scalable, value-driven healthcare transformations.

You will evaluate workflows, build business cases and roadmaps, and help establish AI/Automation Centers of Excellence while guiding secure, reliable architectural decisions across revenue

Responsibilities

• Lead engagements or major workstreams, serving as a key client contact and managing scope, workplans, budgets, staffing, risks, dependencies, and deliverable quality.
• Translate complex financial, operational, clinical, and technology challenges into clear recommendations, executable plans, and executive-level communications.
• Coordinate IHS operational and clinical specialists, Analytics professionals, BRG AI specialists, client teams, and vendors to deliver integrated solutions with clearly defined responsibilities.
• Manage multiple engagements while maintaining delivery standards, client relationships, and engagement financial performance.
• Lead healthcare-focused AI and automation readiness assessments, evaluating workflows, data quality and accessibility, technology architecture, talent, governance, and organizational capacity for change.
• Develop prioritized use-case portfolios, business cases, and implementation roadmaps based on value, feasibility, risk, strategic alignment, and readiness.
• Design and help establish AI and Automation Centers of Excellence, including intake, prioritization, decision rights, delivery standards, resource planning, and performance monitoring.
• Serve as a technical and strategic lead for solutions combining native enterprise-platform capabilities, robotic process automation, low-code/no-code tools, generative AI, and agentic workflows, selecting the approach best suited to the business problem.
• Guide architecture, integration, development, testing, deployment, and support planning to create secure, reliable, scalable, and maintainable solutions.
• Establish appropriate quality controls, documentation, human oversight, exception handling, and monitoring in collaboration with AI, privacy, security, compliance, and clinical specialists.
• Move successful pilots into reusable enterprise capabilities through standardized components, operating procedures, training, ownership, and ongoing maintenance.
• Partner with IHS service lines to identify and implement technology-enabled improvements across revenue cycle and managed care, supply chain, workforce and shared services, patient access and ambulatory operations, and clinical and quality transformation.
• Work with domain experts to map current workflows, address process and data deficiencies, and design future-state operations before introducing or expanding automation.
• Align technology initiatives with enterprise strategy, operating-model changes, margin improvement, clinical priorities, and patient and workforce experience.
• Collaborate with the Analytics team on data requirements, performance measurement, dashboards, and decision-support ne

Job description

We Do Consulting Differently

The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, technology, AI, and digital enablement, clinical quality and patient care optimization, and revenue strategy-helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment.

Our five core service offerings include:

• Strategic Advisory
• Revenue Management
• Operational Excellence
• Clinical & Quality Transformation
• Technology, AI, & Digital Solutions

BRG Technology, AI, & Digital Solutions delivers analytics and technology solutions that improve decisions, automate manual processes, and scale performance across the enterprise. BRG supports financial, operational, and clinical use cases through advanced analytics, automation, dashboards, and responsible AI. We also assess AI readiness and help build the data, governance, and operating foundations needed to develop and scale high‑impact AI use cases.

Position Summary:

The Associate Director will lead client engagements from assessment and strategy through solution design, implementation, adoption, and benefit realization, applying deep expertise in a primary technology or transformation discipline and sound healthcare business judgment. Working with healthcare executives, operational leaders, clinicians, IT teams, and subject matter experts, the Associate Director will identify high-value opportunities, develop actionable business cases and roadmaps, and coordinate multidisciplinary teams across IHS and BRG to guide scalable solutions. Engagements may span AI and automation, digital solution performance, and IT efficiency and transformation. This position offers advancement opportunities within a growing expert services and consulting firm.

Travel Requirements:

Willingness and ability to travel approximately 50%, depending on project requirements and client expectations, is required.

Responsibilities:

• Lead engagements or major workstreams, serving as a key client contact and managing scope, workplans, budgets, staffing, risks, dependencies, and deliverable quality.
• Translate complex financial, operational, clinical, and technology challenges into clear recommendations, executable plans, and executive-level communications.
• Coordinate IHS operational and clinical specialists, Analytics professionals, BRG AI specialists, client teams, and vendors to deliver integrated solutions with clearly defined responsibilities.
• Manage multiple engagements while maintaining delivery standards, client relationships, and engagement financial performance.
• Lead healthcare-focused AI and automation readiness assessments, evaluating workflows, data quality and accessibility, technology architecture, talent, governance, and organizational capacity for change.
• Develop prioritized use-case portfolios, business cases, and implementation roadmaps based on value, feasibility, risk, strategic alignment, and readiness.
• Design and help establish AI and Automation Centers of Excellence, including intake, prioritization, decision rights, delivery standards, resource planning, and performance monitoring.
• Serve as a technical and strategic lead for solutions combining native enterprise-platform capabilities, robotic process automation, low-code/no-code tools, generative AI, and agentic workflows, selecting the approach best suited to the business problem.
• Guide architecture, integration, development, testing, deployment, and support planning to create secure, reliable, scalable, and maintainable solutions.
• Establish appropriate quality controls, documentation, human oversight, exception handling, and monitoring in collaboration with AI, privacy, security, compliance, and clinical specialists.
• Move successful pilots into reusable enterprise capabilities through standardized components, operating procedures, training, ownership, and ongoing maintenance.
• Partner with IHS service lines to identify and implement technology-enabled improvements across revenue cycle and managed care, supply chain, workforce and shared services, patient access and ambulatory operations, and clinical and quality transformation.
• Work with domain experts to map current workflows, address process and data deficiencies, and design future-state operations before introducing or expanding automation.
• Align technology initiatives with enterprise strategy, operating-model changes, margin improvement, clinical priorities, and patient and workforce experience.
• Collaborate with the Analytics team on data requirements, performance measurement, dashboards, and decision-support ne