Associate Director, Technology

Northern Kentucky University; Cold Spring (KY); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Northern Kentucky University is seeking an Associate Director of Technology within the Office of Student Financial Assistance. You will lead and optimize the technology infrastructure and systems supporting financial aid operations, ensuring compliance and efficient aid delivery while guiding a team of professionals on major projects.

You will partner with IT and campus colleagues to implement modern business systems, translate business needs into technical solutions, and oversee testing,

Qualifications

• Masters degree in a related field with at least 4 years of related experience.
• Working knowledge of Title IV regulations.
• Knowledge of computer system capabilities, business processes and workflow.
• Ability to conduct training on technologies.
• Ability to problem solve and think analytically to identify optimal business system solutions.

Responsabilités

• Managing and maintaining all financial aid technologies and business solutions.
• Developing instructional technical materials and conduct training.
• Translating business processes into system requirements and/or development of system solutions.
• Analyzing new business requirements and determine the best way to utilize system resources to comply with requirements.
• Analyze data and support data requests.
• Assist the office and campus partners in solving complex problems or issues regarding management of business systems.
• Review, research and evaluate software solutions to determine usefulness, benefits and opportunities to support and enhance student success.

Connaissances

Technical leadership

Systems management

Data analysis

Training delivery

Business processes

Problem solving

Compliance knowledge

Title IV regulations

Formation

Master's degree

Description du poste

Position Title:

Associate Director, Technology

Position Type:

Regular

About the Role:

The Associate Director of Technology is a member of the Office ofStudent Financial Assistance and reports to the Assistant VicePresident of Financial Assistance and Operations. This positionmanages and improves the technology infrastructure and systems forfinancial aid operations, ensuring compliance and efficient aiddelivery. This position will provide technical managerialleadership and oversee all departmental systems, technology anddata activities. The Associate Director of Technology will beresponsible for directing a team of professionals and managingcomplex projects to streamline data analysis workflows, resolvingsystem issues and collaborating with IT and other campus colleaguesto ensure efficient financial aid awarding to enhance studentsuccess.

The Associate Director Technology will identify opportunities tomaximise the use of technology to provide funding, tools andinformation necessary for awarding aid to students. The positionwill ensure that our systems a build to meet compliancerequirements with efficiencies for students, faculty andstaff.

The Associate Director of Technology will play a key role incoordinating the implementation of new and modernized businesssystem solutions. This position will serve as a liaison to externalvendors or partners in support of business systems, which mayinclude the development, implementation and /or operations.

The Associate Director of Technology will be responsible forperforming and coordinating system testing for new and existingsystem applications, with includes upgrades and patching ofexisting systems; planning, conducting and documenting results oftesting (managing the department’s testing).

• M
• anaging and maintain all financial aid technologies andbusiness solutions.
• Developing instructional technical materials and conducttraining.
• Translating business processes into system requirements and/ordevelopment of system solutions.
• Analyzing new business requirements and determine the best wayto utilize system resources to comply with requirement(s).
• Analyze data and support data request.
• Assist the office and campus partners in solving complexproblems or issues regarding management of business systems.
• Review, research and evaluate software solutions to determineusefulness, benefits and opportunities to support and enhancestudent success.

Masters degree and 4 years of related experience required

• Working knowledge of Title IV regulations.
• Knowledge of computer system capabilities, business processesand workflow.
• Ability to conduct training on technologies.
• Ability to problem solve and think analytically to identifyoptimal business system solutions.

Posted Salary:

Work Environment & Physical Demands: