Associate Director, Technical Solution Manager – Incentive

Jobtailor; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Kyndryl is seeking a senior technology and business leader to develop integrated cloud and data solutions for public and private clouds. You will own end-to-end engagements, managing risk, cost, and deliverability while guiding discussions up to CTO/CIO levels.

You will research markets, articulate value-driven strategies, and coordinate proposals, pricing, and service definitions with multiple stakeholder teams to close large, complex deals exceeding $10M TCV.

Qualifications

• Minimum of 5+ years of demonstrated technology skills coupled with business-commercial acumen.
• Deep understanding of public and private cloud offerings, infrastructure, and automation.
• Experience leading large complex deals and interacting with CxO levels.

Responsibilities

• Develop complex integrated solutions for cloud, applications, data and AI projects.
• Own end-to-end customer solution including risk, cost and deliverability.
• Lead technology discussions up to CTO/CIO level and support RFP responses.
• Research markets, identify customer challenges, and craft value-focused solutions.
• Prepare cost models and align with service definitions and labor factors.
• Support contract negotiations through signature and hand-over.

Skills

Cloud Architecture Design

Customer Relationship Management

Solution Design

Proposal Development

Technology Trend Alignment

Education

Bachelor’s Degree or Higher

Tools

Integrated Solutions Development

Costing Methodologies

Risk Identification and Mitigation

Sales Pursuit Support

Job description

• Develop complex integrated solutions for Kyndryl public and private cloud, applications, data and AI, infrastructure, projects, and consulting services
• Deliver value directly to customers
• Develop and manage customer relationships with solution decision makers in Infrastructure and Customer Line of Business organizations
• Own the end‑to‑end customer solution, including risk identification and mitigation, cost, profit, and deliverability
• Lead customer technology discussions up to CTO/CIO level
• Prepare, develop, and evaluate organizational responses to requests for proposals
• Research and understand sales markets, industries, customers, and competitors
• Identify customer business challenges and create unique, value-focused technical solutions
• Lay the groundwork to acquire and support customers before closing sales
• Create overall solution designs, including project setting, direction, expectations, and implementation
• Gather critical information, select and implement appropriate business actions, and adjust as needed
• Monitor customer interactions and ensure products and services address customer requirements and concerns
• Lead development of costing methodologies and globally consistent cost models
• Interlock with service offering management teams and offering owners on service definitions, cost drivers, labor ratios, and cost model factors
• Support contract negotiations through signature and complete engagement hand-over

Requirements

• Minimum of 5+ years of demonstrated technology skills coupled with business-commercial acumen
• Concept evangelizing ability
• Strong market connections, including up to CxO level
• Ability to lead and create large complex deals through proactive leadership
• Deep understanding of technology and business trends, including infrastructure, public and private cloud offerings, applications, automation, and agentic AI
• Ability to align technology trends with Kyndryl offerings
• Ability to work with internal stakeholders and external client ecosystems to create and close large, complex deals exceeding $10M TCV
• Exceptional communication abilities to articulate solutions and differentiation
• Ability to travel up to 50%
• Bachelor’s degree or higher preferred
• Experience in consulting or advisory roles supporting customer solution design preferred
• Knowledge of hybrid and cloud architecture design preferred
• Experience supporting sales pursuits through presentations, proposals, or solution workshops preferred

Core Competencies

Demonstrates expertise in developing integrated solutions for public and private cloud environments, with a strong focus on customer relationship management and solution design. Capable of leading complex deals and aligning technology trends with business needs to deliver value to clients.

Highest-signal resume keywords

• Cloud Architecture Design
• Customer Relationship Management
• Solution Design
• Proposal Development
• Technology Trend Alignment

ATS Optimization Keywords

Hard Skills

• Integrated Solutions Development
• Costing Methodologies
• Risk Identification and Mitigation
• Business-Commercial Acumen
• Sales Pursuit Support

Soft Skills

• Exceptional Communication
• Proactive Leadership
• Concept Evangelizing

Certifications & Qualifications

• Bachelor’s Degree or Higher

Industry Keywords

• Public Cloud
• Private Cloud
• Infrastructure
• Automation
• Agentic AI