Associate Director, Talent Operations

RTX Corporation; Farmington (CT); Hybrid; USD 157,000 - 299,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation for newly hire

401(k) plan with employer matching

Tuition reimbursement

Student Loan Repayment Program

Life insurance

Additional insurance options

Parental leave benefits

Employee Assistance Plan

Wellness program

Job summary

RTX Corporation is seeking an Associate Director, Talent Operations to lead the service delivery of core talent programs across the employee lifecycle. You will manage a ~40-person team, partner with Talent Acquisition, Learning & Development, and HR partners to ensure compliant, scalable service delivery.

The role emphasizes driving continuous improvement, automation, and excellence in employee experience within a hybrid Farmington, CT setting.

Qualifications

• Bachelor’s degree and 12+ years of HR or talent operations experience.
• Experience leading talent-related programs and operations in a large, matrixed organization.
• Experience with talent processes, systems, and tools (ServiceNow, Workday).
• PHR/SHRM-CP or Six Sigma certification preferred.

Responsibilities

• Lead the execution of talent programs and processes across the employee lifecycle.
• Provide leadership to a multi-level team of ~40 employees.
• Manage onboarding operations and internal transfers for a scalable service experience.
• Partner with Talent Acquisition to optimize pre-hire checks and offer administration.
• Collaborate with Learning & Development to deliver training and compliance programs.
• Use metrics and dashboards to identify opportunities for improvement.
• Identify automation and centralization opportunities to boost efficiency.
• Ensure compliance with labor laws and data privacy standards.
• Coach and develop talent operations professionals.

Skills

Data-driven improvement

Cross-functional collaboration

People leadership

Education

Bachelor’s degree

Advanced degree

Tools

ServiceNow

Workday

Job description

Date Posted: 2026-10-19 Country: United States of America Location: US-CT-FARMINGTON-0004 ~ 4 Farm Springs Rd ~ 4 FARM SPRINGS Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

About RTX

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

Associate Director, Talent Operations

RTX is looking for a talented Associate Director, Talent Operations. As the Associate Director, Talent Operations, you will lead the operational service delivery of core talent programs and processes across the employee lifecycle within our Enterprise Services, People Services function. You will play a critical role in driving operational excellence, ensuring compliance, and enhancing the employee experience.

Key Responsibilities

• Lead the execution of talent programs and processes, partnering with Talent Acquisition, Talent Management, HR Business Partners, and Centers of Excellence to ensure seamless delivery and alignment across the organization.
• Provide leadership to a multi-level team of approximately 40 employees, fostering a culture of accountability and high performance.
• Manage the end-to-end execution of onboarding operational delivery, internal transfers, to provide a best-in-class, scalable service experience for employees and leaders.
• Partner with Talent Acquisition to optimize service operations, streamline background checks, clearance processes, and pre-hire offer administration for efficiency and compliance.
• Collaborate with Learning & Development to ensure the accurate and timely delivery of training, compliance programs, and employee development initiatives.
• Utilize metrics, dashboards, and employee insights to identify opportunities for continuous improvement and enhance service quality.
• Identify and implement automation, simplification, and centralization opportunities to improve operational efficiency and scalability.
• Ensure all talent operational processes comply with labor laws, data privacy standards, and organizational policies.
• Coach and develop talent operations professionals, supporting their growth and fostering excellence in service delivery.

Qualifications You Must Have

• Typically requires a Bachelor’s degree and a minimum of 12 years of relevant experience, or an advanced degree and a minimum of 10 years of relevant experience.
• 12+ years of experience in HR or talent operations, including people management responsibilities.
• Experience leading talent-related programs and operations in a large, matrixed organization.
• Experience with talent processes, systems, and tools (e.g., ServiceNow, Workday).
• Certification in PHR, SHRM-CP, or Six Sigma preferred.

Qualifications We Prefer

• Knowledge of data-driven approaches to continuous improvement and operational efficiency.
• Familiarity with project management tools and techniques, including change management methodologies.
• Experience working cross-functionally and build strong relationships with HR, business, and technology teams.

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program

Location/Type: Hybrid Farmington, CT is the preferred location, however candidates located near an RTX hub will also be considered. The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

Equal Opportunity Employer

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms

Privacy Policy and Terms:

About RTX

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.