Operations Manager (onsite)

RTX Corporation; City of Rome (NY); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation for newly hire

Generous 401(k) plan with employer 100

Tuition program

Student Loan Repayment Program

Life insurance and disability coverage

Pet insurance and home/auto insurance

Parental leave benefits

Wellness programs

Doctor on Demand, virtual visits

Bright Horizons child and elder care

Teladoc Medical Experts

And more!

Job summary

RTX Corporation is seeking an Operations Manager to lead end-to-end shop-floor execution in a defined manufacturing area, aligning Production, SIOP, Quality, EH&S, and Security to deliver safety, quality, delivery, cost, and inventory goals.

The role drives labor planning, capacity utilization, and cross-functional collaboration, guiding supervisors and operators while championing Lean and Six Sigma improvements. Travel up to 15% is required.

Qualifications

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience.
• U.S. citizenship is required for access to information under this program/contract.
• 5+ years of manufacturing leadership experience, preferably in .
• 3+ years experience with production planning, KPI management, and manufacturing systems (ERP/MRP).
• 2+ years experience with Lean, CORE, Six Sigma, and structured problem‑solving methodologies.
• Ability to interpret capacity plans, schedules, cost models, and performance dashboards.
• Ability to influence without authority in a matrixed organization.

Responsibilities

• Own shop-floor execution, including production order management, flow stabilization, constraint resolution, and readiness to meet customer delivery commitments.
• Drive adherence to the Master Production Schedule (MPS), resolve barriers impacting throughput, and elevate systemic risks per tier‑meeting governance.
• Monitor daily SQDCP performance and execute corrective actions to close gaps in schedule, quality, or cost.
• Serve as the operational focal for risk identification, recovery plan development, and consolidation of cross‑functional inputs for delivery performance.
• Ensure accurate labor planning, cross‑training effectiveness, and utilization of capacity assumptions owned by Manufacturing and SIOP.
• Manage and develop production supervisors, operators, and support personnel.
• Set clear expectations for operating discipline across hourly and salaried employees.
• Drive continuous improvement, including process optimization, waste reduction, and productivity enhancements (Lean, Six Sigma, etc.).
• Support budgeting, cost control, and resource planning for the site.
• Lead by example, promoting a culture of accountability, collaboration, and operational excellence.
• Support Manufacturing Process Reviews, control plan updates, and yield improvement initiatives as required.
• Reduce overdue, aged WIP, trapped inventory, and other drivers of working capital inefficiency.
• Must be willing and able to travel up to 15% of the time.

Skills

Manufacturing leadership

Production planning

KPI management

Lean

Six Sigma

Structured problem solving

Communication

Influence without authority

Education

University degree

Advanced degree

Bachelor’s degree in Manufacturing/Engineering/Operations Management

Tools

SAP

Solumina

Kinaxis

Pelico

Tableau

Job description

Date Posted: 2026-10-19 Country: United States of America Location: US-NY-ROME-104 ~ 104 Otis St ~ OTIS Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Operations Manager

The Operations Manager is accountable for end‑to‑end operational execution within a defined manufacturing area, product line, or operational segment. This role ensures safe, predictable, efficient delivery of products by managing daily shop‑floor performance, driving adherence to standard operating models, enabling cross‑functional alignment, and escalating risks that threaten customer commitments. The position integrates Manufacturing, SIOP, Supply Chain, Quality, EH&S, and Security inputs to deliver against safety, quality, delivery, cost, and inventory goals while reinforcing enterprise-wide governance, standardized processes, and operational discipline.

What You Will Do

Own shop‑floor execution, including production order management, flow stabilization, constraint resolution, and readiness to meet customer delivery commitments. Drive adherence to the Master Production Schedule (MPS), resolve barriers impacting throughput, and elevate systemic risks per tier‑meeting governance. Monitor daily SQDCP performance and execute corrective actions to close gaps in schedule, quality, or cost. Serve as the operational focal for risk identification, recovery plan development, and consolidation of cross‑functional inputs for delivery performance. Ensure accurate labor planning, cross‑training effectiveness, and utilization of capacity assumptions owned by Manufacturing and SIOP. Manage and develop production supervisors, operators, and support personnel. Set clear expectations for operating discipline across hourly and salaried employees. Drive continuous improvement, including process optimization, waste reduction, and productivity enhancements (Lean, Six Sigma, etc.). Support budgeting, cost control, and resource planning for the site. Lead by example, promoting a culture of accountability, collaboration, and operational excellence. Support Manufacturing Process Reviews, control plan updates, and yield improvement initiatives as required. Reduce overdue, aged WIP, trapped inventory, and other drivers of working capital inefficiency. Must be willing and able to travel up to 15% of the time.

Qualifications You Must Have

Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience. U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. 5+ years of manufacturing leadership experience, preferably in . 3+ years experience with production planning, KPI management, and manufacturing systems (ERP/MRP). 2+ years experience with Lean, CORE, Six Sigma, and structured problem‑solving methodologies. Ability to interpret capacity plans, schedules, cost models, and performance dashboards. Ability to influence without authority in a matrixed organization. Ability to communicate to all levels of the organization.

Qualifications We Prefer

Bachelor’s degree in Manufacturing, Engineering, Operations Management, or related field (or equivalent experience). Experience with machining or precision manufacturing. Experience with equipment, workflow, and quality requirements. Understanding of ERP/MRP/MES systems (SAP, Solumina, Kinaxis, Pelico, Tableau).

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, andreimbursement family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Salary Range

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

Equal Opportunity Employer

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

About RTX

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.