Associate Director - Supply Chain North America

Stokke; Stamford (CT); On-site; USD 150,000 - 180,000; Full time

Job summary

Stokke is seeking an Associate Director of Supply Chain North America to lead operations across the U.S. and Canada from Stamford, CT. You will oversee warehousing, transportation, customer service, and order management, driving efficiency and service quality for retailers and consumers.

The role partners with global teams to optimize inventory, planning, and process improvements, delivering scalable and cost-effective supply chain excellence in a fast-paced environment.

Qualifications

• Bachelor's or Master's in Engineering, Supply Chain, Finance, or related field.
• 6–10 years in logistics, warehousing, planning, or supply chain operations.
• Experience with 3PL providers, warehouse operations, and transportation networks.
• Strong analytical skills and advanced Excel capabilities.
• Experience with planning systems and S&OP is a plus.

Responsibilities

• Lead warehousing, transportation, customer service, and order management across North America.
• Ensure strong service levels, inventory availability, and efficient product flow.
• Drive operational performance via KPI monitoring and continuous improvement.
• Manage relationships with warehouses, logistics providers, and 3PL partners.
• Collaborate with global supply chain, Purchasing, IT, and Commercial teams on projects.
• Develop and lead a team across Logistics and Customer Service.

Skills

Analytical skills

Advanced Excel

Power BI

S&OP knowledge

Education

Bachelor's or Master's degree in Engineering, Supply Chain, Finance, or a related field

Tools

Power BI

Job description

Founded on the west coast of Norway in 1932, Stokke is built on a strong Scandinavian heritage of craftsmanship, quality, and purpose-driven design. For over four decades, our products have championed connection—creating meaningful moments that bring parents and children closer together while supporting healthy child development.

The Position

Parent & Child at the Heart

As Associate Director - Supply Chain North America, you will lead the operational supply chain activities across the U.S. and Canada, ensuring efficient warehousing, transportation, customer service, and order management processes.

You will play a key role in delivering excellent service levels to customers and retailers while driving operational efficiency, inventory optimization, and continuous improvement across the supply chain network.

Based in Stamford, CT | Reporting to Purchasing & Logistics Director

Dotted-line reporting to General Manager North America

Agility, Speed & Execution

This is a hands-on leadership role combining operational execution, people management, and cross-functional collaboration. Working closely with local commercial teams and global supply chain stakeholders, you will ensure service excellence while driving efficiency and scalability across North America.

Main Responsibilities

Supply Chain Operations

• Lead warehousing, transportation, customer service, and order management activities across North America.
• Ensure strong service levels, inventory availability, and efficient product flow.
• Drive operational performance through KPI monitoring and continuous improvement initiatives.
• Manage relationships with warehouses, logistics providers, and 3PL partners.

Planning & Performance

• Lead warehouse capacity planning and transportation coordination.
• Support stock optimization and supply chain efficiency initiatives.
• Monitor operational KPIs, identify improvement opportunities, and implement corrective actions.
• Provide visibility into order pipelines and sales forecasts.

Customer Service & Retail Operations

• Oversee retailer customer service and order management processes.
• Support EDI initiatives and customer-facing operational improvements.
• Ensure strong collaboration between Supply Chain, Sales, and Customer Service teams.
• Lead and develop a team across Logistics and Customer Service.
• Partner with global Supply Chain, Purchasing, IT, and Commercial teams on key projects and process improvements.
• Drive cross-functional collaboration to support business growth and operational excellence.

The Ideal Profile

Operational & Results-Driven:

You thrive in fast-paced environments and enjoy improving processes, performance, and service delivery.

Collaborative & Influential:

You build strong partnerships, challenge constructively, and work effectively across teams and geographies.

Experience & Skills

• Bachelor's or Master's degree in Engineering, Supply Chain, Finance, or a related field.
• 6-10 years of experience in logistics, warehousing, planning, or supply chain operations.
• Strong understanding of supply chain processes within consumer goods or related industries.
• Experience managing 3PL providers, warehouse operations, and transportation networks.
• Strong analytical skills, including advanced Excel capabilities.
• Experience with planning systems, Power BI, and S&OP processes is an advantage.
• Strong leadership, communication, and stakeholder management skills.

What We Offer

• A leadership role within Stokke's North American Supply Chain organization.
• Opportunity to influence operational performance, service levels, and supply chain strategy.
• Exposure to global stakeholders and cross-functional projects.
• Salary range: $150k – $180k per year.
• A collaborative, international, and purpose-driven work environment.

A workplace guided by our values: Parent & Child at the Heart, Agility Speed & Execution, Pioneering Spirit, and Everyone Has a Seat at the Table.