Associate Director, Southeast — Field Reimbursement Lead

Johnson & Johnson MedTech; Raleigh (NC); On-site; USD 122,000 - 213,000; Full time

Benefits offered by this job

Travel up to 75%

Job summary

Johnson & Johnson seeks an Associate Director, Southeast Region for the Field Reimbursement, Patient Engagement & Customer Solution (PECS) team. This field-based role leads a FRM group across Neuroscience access and fulfillment, partnering with Sales, Brand, and Market Access to drive patient access and therapy initiation.

The ideal candidate has 8+ years in healthcare business, strong leadership, and deep knowledge of reimbursement and buy & bill processes.

Qualifications

• Bachelor’s Degree is required.
• MBA or other related graduate level degree preferred.
• Minimum of 8 years healthcare business related experience required.
• Knowledge of account management, managed care, and reimbursement principles including pharmacy and medical benefit/buy & bill benefit design, coding, billing, prior authorization, office operations, and appeals processes
• 3+ years of direct people management
• A valid Driver's License in one of the 50 United States
• Reside within the geography or be willing to relocate to it

Responsibilities

• Lead, motivate, coach, develop, and retain a diverse and talented team who are competent and skilled in the JJIM Neuroscience business, the healthcare marketplace, and in access & fulfillment
• Proven ability building trust, engagement, and team commitment toward a shared vision
• Be responsible for leading their regionally aligned team of up to 10 direct reports to maximize access & fulfillment related impact for JJIM prescribed patients starting or staying on therapy
• Develop both long and short-term strategic planning for the team and manage seamless team execution of related tactics in a fast-paced environment
• Pull-through district vision, create team culture, drive accountability, manage FRM performance, forge valuable customer relationships, and achieve the team’s overall goals
• Coach and develop FRMs to leverage data insights and account management competencies to proactively address access barriers
• Demonstrate core competencies and support team members in identifying, understanding, and addressing access & fulfillment related patient obstacles including knowledge of Buy & Bill, Medical Benefit and Assignment of Benefit (AOB), specialty pharmacy, and pharmacy benefit
• Effectively build strong, trust-based relationships and collaborate with partners (e.g., Sales District Managers, SCG, Franchise Marketing, Brand, etc.) and work in the field with minimal supervision
• Manage and allocate budget in alignment with team objectives.
• Other duties may be assigned as needed.

Skills

Leadership

People management

Cross-functional collaboration

Account management

Strategic thinking

Analytical skills

Communication skills

Healthcare market access

Education

Bachelor’s degree

MBA or related graduate degree

Job description

Johnson & Johnson seeks an Associate Director, Southeast Region for the Field Reimbursement, Patient Engagement & Customer Solution (PECS) team. This field-based role leads a FRM group across Neuroscience access and fulfillment, partnering with Sales, Brand, and Market Access to drive patient access and therapy initiation.

The ideal candidate has 8+ years in healthcare business, strong leadership, and deep knowledge of reimbursement and buy & bill processes.