Associate Director/Slate Communications Strategist, Undergraduate Admissions

Drexel University; Philadelphia (Philadelphia County); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The Associate Director of Undergraduate Admissions/Slate Communications Strategist at Drexel University will oversee communications coordination and strategic management of the Slate CRM for first-year and transfer populations. The role requires collaboration with Academic Information Systems and supervising a small team of admissions representatives.

The position is hybrid, with on-campus days several times a week, and involves travel up to two weeks in fall and spring, plus occasional evenings

Qualifications

• Bachelor's degree or equivalent education/experience.
• Minimum of 5 years in admissions/Slate experience.
• Working knowledge of the Slate CRM.
• Ability to travel domestically (up to 2 weeks per Fall and Spring).
• Ability to work evenings and weekends as needed.
• Strong verbal and written communication skills.
• Strong presentation/public speaking skills.
• Valid Driver’s License; authorized to work in the USA.

Responsibilities

• Build, review and launch communications via Slate CRM.
• Create and maintain query libraries for undergraduate admissions and communications needs.
• Onboard new team members providing Slate support.
• Supervise a team of Professional Staff, including goal setting and performance reviews.
• Assist with design and creation of communication reports and audits for selection.
• Serve as liaison to the Academic Information Systems Team.
• Create and execute audits regarding applications and selection.
• Maintain a small recruitment territory.
• Participate in development and execution of student recruitment strategies.
• Develop, direct and lead coordination of student enrollment activities.
• Ensure alignment with University policies.
• Work with campus partners to manage communications and marketing strategies.
• Lead presentations to students and families about recruitment strategy.

Education

Bachelor's Degree

Tools

Slate CRM

Job description

Job no: 507125

Work type: Full-Time

Location: Hybrid/Flexible Work Arrangement

Categories: Drexel University, Enrollment Management and Student Success

Job Summary

The Associate Director of Undergraduate Admissions/Slate Communications strategist will be part of the Undergraduate Admissions team. The position is responsible for the communication coordination and strategic daily management of our Slate instance for both first year and transfer populations. This position will work closely with the Academic Information Systems team to ensure maximum efficiency and quality within the Slate instance. This position will be responsible for supervising a small team of admission representatives.

Key responsibilities include coordinating with departmental leadership to implement student enrollment strategies and manage resources to meet performance expectations. This position will provide leadership in the execution of the business plan, the control of the expenses and other managerial functions, as needed. The Associate Director/Slate Communications Strategist of Undergraduate Admissions ensures that the philosophy and values of Drexel University are clearly communicated to potential students while demonstrating deep academic program knowledge. This position requires moderate travel (up to 2 weeks of travel in the Fall and 2 weeks in the Spring), as well as working evening and weekend hours as assigned.

This is a hybrid position, working on campus several times a week.

Essential Functions

• Build, review and launch all communications requests sent via the Slate CRM, builds and reviews communication recipient lists, rules and queries associated
• Create and maintaining the list of query libraries to fulfill the undergraduate admissions and communication needs
• Onboard new team members providing Slate support
• Supervise a team of Professional Staff, including goal setting, performance reviews, training, handling escalated issues/concerns.
• Assist with the design and creation of communication reports and queries as requested for mailings or audits needed for selection.
• Serve as liaison to our Academic Information Systems Team
• Create and execute audits regarding applications and selection.
• Maintain a small recruitment territory
• Participate in the development and execution of both short-term and long-term student recruitment strategy to ensure the objectives are met, and is responsible for implementing approved programs
• Develop, direct and lead the coordination of student enrollment activities
• Ensures that objectives, plans, budgets, policies, practices and actions are consistent with University policies
• Work with campus partners to manage and execute the communications and marketing strategies of the undergraduate admissions team
• Leads presentations to students and families about the university's recruitment strategy
• Completes other projects and duties as assigned

Required Qualifications

• Minimum of a Bachelor's Degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
• Minimum of 5 years of previous admissions/Slate experience
• Working knowledge of the Slate CRM
• Ability to work evenings and weekends as needed to support events
• Ability to travel domestically (up to 2 weeks of travel in the Fall and 2 weeks in the Spring)
• Ability to achieve success individually and as part of a team in a fast-paced environment
• Ability to meet tight deadlines while working in a collaborative setting
• Strong verbal and written communication skills
• Strong presentation/public speaking skills
• Positive and collaborative interpersonal skills
• Strong attention to detail skills
• Valid Driver’s License
• Must be authorized to work in the U.S.A

Preferred Qualifications

• Keen mind with a strong work ethic; has high energy and is a committed team player with excellent leadership capabilities
• Ability to train and develop team members
• Ability to lead and manage a team
• Capacity to be a self-starter
• Persistence combined with a positive attitude and approach to work with others – and a self-motivating work style
• Superior research and analytical skills
• Strong problem solving and process improvement abilities

Additional Information

This position is classified as Exempt, grade K. Compensation for this grade ranges from $60,240 - $90,350 per year. Please note that the offered rate for this position will vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel's compensation framework. For information about benefits, please review Drexel's Benefits Brochure.

Equal Opportunity Statement

Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic.

Background Investigation Statement

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Clery Act Notice

Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.