Associate Director, ServiceNow Tech Leader

KPMG US; Shreveport (LA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking an Associate Director, ServiceNow Tech Leader to join their Digital Nexus technology organization. This hybrid role involves establishing best practices, providing technical leadership, and designing integrations. The ideal candidate has extensive ServiceNow experience and strong analytical skills. Join a culture that supports individual development and rewards innovative excellence.

Benefits

Comprehensive benefits package

401(k) plans

Personal Time Off

Flexible work hours

Qualifications

• Minimum eight years of recent experience in ServiceNow development and architecture.
• Experience with IT Service Management (ITSM), IT Operations Management (ITOM), and more.

Responsibilities

• Establish best practices, code reviews, and governance policies.
• Provide technical leadership and mentorship to development teams.
• Design integrations between ServiceNow and third-party systems.

Skills

JavaScript

GlideScript

HTML

CSS

Analytical Skills

Problem-Solving

Communication

Interpersonal Skills

Education

Bachelor's degree

Tools

ServiceNow

Workday

Azure

Salesforce

Job description

Associate Director, ServiceNow Tech Leader

Join to apply for the Associate Director, ServiceNow Tech Leader role at KPMG US

Associate Director, ServiceNow Tech Leader

2 weeks ago Be among the first 25 applicants

Join to apply for the Associate Director, ServiceNow Tech Leader role at KPMG US

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, ServiceNow Tech Leader to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Establish and enforce best practices, code reviews, release management and code migrations, as well as set governance policies to protect data integrity, and ensure regulatory compliance; maintain and update documentation of ServiceNow solutions, adjusting standards as they evolve over time
• Provide technical leadership, resolve design issues, mentorship, and guidance to development teams across multiple time zones; work closely with testing, quality assurance (QA) teams, and vendors to ensure solutions are thoroughly tested, and supported post-implementation
• Design and develop integrations between ServiceNow and third-party systems, looking for ways to leverage artificial intelligence (AI)
• Keep updated with ServiceNow functionalities, recommend new features, and advocate for best practices, recommending out-of-the-box solutions as standard practice
• Lead teams through platform upgrades and maintain development standards consistency
  
  

Qualifications:

• Minimum eight years of recent experience in ServiceNow development and architecture, with extensive experience as a ServiceNow Architect or Developer with hands-on development, configuration, and advanced capabilities (Workflows, Flow Designer, App Engine, and more)
• Bachelor's degree from an accredited college or university is preferred; certifications in ServiceNow System Administration, ServiceNow Certified Application Developer (CAD) are preferred
• Proficiency in JavaScript, GlideScript, HTML, CSS, and related technologies
• Experience in designing and developing integrations (such as Workday, Azure, Salesforce)
• Strong knowledge of ServiceNow platform capabilities, modules, and features; Experience with IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), Strategic Portfolio Management (SPM), IT Asset Management (ITAM), and Configuration Management Database (CMDB)
• Strong analytical, problem-solving, communication, and interpersonal skills with a proven track record for technology delivery/execution; knowledge of Scaled Agile framework, product management, strategic solution delivery models and continuous improvement practices
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
  
  

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6687_9_25

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

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