Associate Director - Sales Engineering

Verizon; Irvine (CA); On-site; USD 160,000 - 278,000; Full time

Job summary

Verizon is seeking a leader to guide a team of Solutions Architects in delivering high-impact IT and telecom solutions. You will drive solutions development, sales alignment, and opportunity closure while engaging with customers at senior levels.

The role emphasizes coaching, performance management, and cross-functional collaboration to achieve strategic goals and growth. Travel to customer sites and field locations is routine.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant IT/telecom solutions experience.
• Six or more years in a customer-facing leadership role delivering end-to-end delivery.
• Five or more years in architecture of IT/telecom products and services.
• Five or more years delivering customer presentations and RFP responses.

Responsibilities

• Lead a team of Solutions Architects to drive excellence in solutions development, selling, and closure with strategic engagement.
• Discover opportunities for more effective technical support to the sales team.
• Monitor and redirect efforts to maximize sales results.
• Develop and cultivate relationships with senior management and executives.
• Interface with client personnel at all levels to provide high-quality technical support and opportunities.
• Participate in executive briefings and customer presentations.
• Conduct periodic reviews with SAs to maintain excellence cadence.
• Ensure training against curriculum roadmaps is completed timely.
• Hold one-on-one sessions with each SA and address performance issues per HR guidelines.

Skills

Leadership

Sales engineering

Strategic account growth

Customer focus

Education

Bachelor’s degree or 4+ years of work experience

Tools

TOGAF

ITIL

Cisco CCNA/CCNP

Microsoft certs

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You’ll Be Doing

Lead a team of Solutions Architects to drive excellence in solutions development, solutions selling, and opportunity closure through strategic engagement with assigned customer base to maximize sales efforts.

• Discovering opportunities for more effective technical support to the sales team.
• Monitoring and redirecting efforts and resources as appropriate to maximize sales results.
• Developing and cultivating relationships with senior management and executive levels.
• Interfacing directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.
• Participating in executive briefings and customer presentations.
• Conducting periodic operations reviews with SAs to maintain a focus and cadence on excellence.
• Ensuring all SA's complete training against assigned curriculum roadmaps in a timely
• Conducting frequent, regular one on one sessions with each SA.
• Addressing performance concerns and ensure PDP or PIP is implemented when necessary in accordance with HR guidelines.
• Consistently sharing successes and expertise across the SA community.
• Engaging with peer organizations to resolve customer issues.
• Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and improvements.

What We’re Looking For

Coaching & Leadership Skills

• Provide professional development frameworks to motivate, and coach Sales Engineers to develop their product knowledge, technical acumen, and technical sales skills.
• Assess employee performance, hold employees accountable, take appropriate corrective actions, and train and provide ongoing direction and feedback to team members.
• Execute on Development Plans or Performance Improvement Plans when necessary, in accordance with HR guidelines.
• Demonstrate strong leadership skills around SA mentoring and development to include Business Outcome Lead Discussions and Solution Story Telling.

Sales Partnership Experience

• Act as trusted advisor to Sales Leaders ensuring alignment and execution of strategic goals.
• Partner with sales leaders on large growth accounts, projects and RFPs that are key for segment success.
• Ensure Sales Engineer teams are achieving sales and growth targets and reach expected quotas. Which includes helping drive Strategic Account Plans within their assignments.

You’ll Need To Have

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.
• Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).
• Five or more years of architecture experience in conceptualization, definition and development of IT and/or telecom based products and services.
• Five or more years of experience delivering customer presentations and preparing customer-facing material such as RFP responses, proactive proposals and network/system designs.
• Knowledge of TOGAF and/or ITIL standards for architecture and delivery.
• Financial analysis experience (P&L, ROI, cost analysis, business case development, etc).

Even better if you have

• Current and valid industry certifications in one or more of the following, Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA), Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP), Cisco Certified Voice Professional (CCVP),Microsoft, Tandberg, and/or Polycom.
• Experience in sales or service.
• Experience providing successful project delivery.

Where you’ll be working

In this mobile role, you’ll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits And Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $159,500.00 - $278,000.00.