Associate Director - Sales Engineering

Cellco Partnership; Irvine (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Verizon is seeking a senior leader to head a team of Solutions Architects, drive solutions development and strategic engagement with major accounts. You will mentor SAs, conduct executive briefings, and align with sales leadership to close opportunities.

You will work from customer locations with occasional Verizon trainings and meetings, delivering high-quality technical guidance and scalable IT/telecom solutions.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Eight+ years in IT/telecom solutions with customer-facing leadership.
• Five+ years in architecture and product/service development.
• Certifications in Cisco, Microsoft, Tandberg or Polycom are a plus.

Responsibilities

• Lead a team of Solutions Architects to drive excellence in solutions development and opportunity closure.
• Develop relationships with senior management and executive levels.
• Interfacing with client personnel to provide high-quality technical support and opportunities.
• Conduct executive briefings and customer presentations.
• Mentor SAs and execute development plans per HR guidelines.
• Ensure alignment with sales leadership to achieve growth targets.

Skills

Leadership experience

Sales engineering mentoring

Executive stakeholder engagement

Strategic account collaboration

Public speaking / presentations

Education

Bachelor's degree or 4+ years experience

Job description

When you join VerizonYou want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

• Lead a team of Solutions Architects to drive excellence in solutions development, solutions selling, and opportunity closure through strategic engagement with assigned customer base to maximize sales efforts.
• Discovering opportunities for more effective technical support to the sales team.
• Monitoring and redirecting efforts and resources as appropriate to maximize sales results.
• Developing and cultivating relationships with senior management and executive levels.
• Interfacing directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.
• Participating in executive briefings and customer presentations.
• Conducting periodic operations reviews with SAs to maintain a focus and cadence on excellence.
• Ensuring all SA's complete training against assigned curriculum roadmaps in a timely
• Conducting frequent, regular one on one sessions with each SA.
• Addressing performance concerns and ensure PDP or PIP is implemented when necessary in accordance with HR guidelines.
• Consistently sharing successes and expertise across the SA community.
• Engaging with peer organizations to resolve customer issues.
• Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and improvements.

What we're looking for...

Coaching & Leadership Skills

• Provide professional development frameworks to motivate, and coach Sales Engineers to develop their product knowledge, technical acumen, and technical sales skills.
• Assess employee performance, hold employees accountable, take appropriate corrective actions, and train and provide ongoing direction and feedback to team members.
• Execute on Development Plans or Performance Improvement Plans when necessary, in accordance with HR guidelines.
• Demonstrate strong leadership skills around SA mentoring and development to include Business Outcome Lead Discussions and Solution Story Telling.

Sales Partnership Experience

• Act as trusted advisor to Sales Leaders ensuring alignment and execution of strategic goals.
• Partner with sales leaders on large growth accounts, projects and RFPs that are key for segment success.
• Ensure Sales Engineer teams are achieving sales and growth targets and reach expected quotas. Which includes helping drive Strategic Account Plans within their assignments.

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.
• Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).
• Five or more years of architecture experience in conceptualization, definition and development of IT and/or telecom based products and services.
• Five or more years of experience delivering customer presentations and preparing customer-facing material such as RFP responses, proactive proposals and network/system designs.
• Knowledge of TOGAF and/or ITIL standards for architecture and delivery.
• Financial analysis experience (P&L, ROI, cost analysis, business case development, etc).

Even better if you have one or more of the following:

• Current and valid industry certifications in one or more of the following, Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA), Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP), Cisco Certified Voice Professional (CCVP),Microsoft, Tandberg, and/or Polycom.
• Experience in sales or service.
• Experience providing successful project delivery.

Where you’ll be working

In this mobile role, you’ll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evalua