Associate Director, Registration & Graduation Operations

Maryville University of Saint Louis; St. Louis (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

Maryville University of Saint Louis is seeking a Senior Academic Records Supervisor to guide the Registration and Graduation Operations team and ensure the integrity of student records. The role involves directing staff, coordinating with campus departments, and leading data-driven process improvements.

The position requires advanced knowledge of academic records management, regulatory compliance, and strong communication skills to support students, faculty and staff.

Qualifications

• Several years of experience in academic records management or a related area.
• Familiarity with relevant regulations, policies, and best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and lead a team.
• Proficiency in relevant software and databases.

Responsibilities

• Provide direction and support to the Registration and Graduation Operations team; escalation point for registration, grades, class schedules and graduation.
• Collaborate with departments across the university to clarify Academic Records processes.
• Conduct training sessions for staff on policies and procedures.
• Maintain and manage integrity of academic records, ensuring compliance with policies and regulations.
• Support students, faculty, and staff regarding academic records inquiries.
• Monitor accuracy of student and data in the records system.
• Perform regular data analysis to identify trends and discrepancies.
• Represent Strategic Enrollment Management in the Commencement Workgroup and provide data for commencement activities.
• Represent Registration and Graduation Operations on the Petition for Exception to Policy committee.
• Perform other duties related to case resolution, process functions, knowledge article reviews, reporting and QA to ensure data accuracy.

Skills

Academic records management

Regulatory knowledge

Analytical skills

Communication

Team leadership

Database software

Education

Master's degree in Higher Education Administration

Job description

Maryville University of Saint Louis is seeking a Senior Academic Records Supervisor to guide the Registration and Graduation Operations team and ensure the integrity of student records. The role involves directing staff, coordinating with campus departments, and leading data-driven process improvements.

The position requires advanced knowledge of academic records management, regulatory compliance, and strong communication skills to support students, faculty and staff.