Associate Director, Qualitative Research — Team Leader

Embedded Shishya; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

M3 Global Research is seeking an Associate Director of Qualitative Research to lead and mentor a Client service Team, ensuring projects run on time and within budget. You will coach staff, build client relationships, and work with senior management to improve processes and systems in online healthcare research.

The role emphasizes people leadership, project management, and a strong healthcare research background.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 5+ years of experience in Qualitative Market Research
• 3+ years of project management experience
• 2+ years experience in healthcare focused Market Research required
• Minimum of 1 year of experience managing employees preferred

Responsibilities

• Manage, mentor, appraise and develop team members, monitoring team KPI’s and workload distribution.
• Provide guidance and mentoring to operations team members.
• Manage project escalations to ensure on-time delivery and within budget.
• Collaborate with senior management to adapt, develop and initiate processes and system enhancements.
• Monitor data collection quality and team productivity.
• Oversee billing and ensure project profitability.
• Train new hires and identify training needs.

Skills

Team leadership

Relationship building

Time management

Communication

MS Office

Analytical skills

Education

Bachelor's degree

Tools

Excel

Outlook

PowerPoint

Word

MR software

Job description

M3 Global Research is seeking an Associate Director of Qualitative Research to lead and mentor a Client service Team, ensuring projects run on time and within budget. You will coach staff, build client relationships, and work with senior management to improve processes and systems in online healthcare research.

The role emphasizes people leadership, project management, and a strong healthcare research background.