Associate Director, PSP Experience - Immunology (Hybrid)

MSD

Northern (KY)

Hybrid

USD 142,000 - 224,000

Full time

7 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits package

Job summary

Merck & Co., Inc. is seeking an Associate Director for US Marketing Immunology, PSP Experience & Engagement Lead. The role shapes patient and HCP experience, owning branding, messaging, and portal strategy across the Immunology portfolio.

You will collaborate with legal, privacy, MLR, and agency partners to ensure compliant, patient-centered communications and portal capabilities. The role requires 7+ years in pharma/biotech marketing, patient support or related areas, with strong strategic and

Qualifications

Bachelor’s degree or equivalent; advanced degree preferred.
Strong communication, strategic planning, and stakeholder management are required.
Experience translating insights into clear strategic requirements for cross-functional teams.

Responsibilities

Own PSP content, branding, and experience strategy across patient and provider touchpoints.
Lead development of PSP materials and portal content with cross-functional partners.
Define portal scope, design priorities, and feature prioritization for the HCP portal.
Partner with Legal, MLR, Privacy and agency partners to ensure compliant content.
Support field readiness and training content reflecting approved PSP services.