Associate Director, Programs Capacity Building

Church World Service; United States; Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Generous PTO and holidays

Sick days

Life Insurance

Job summary

Church World Service, Inc. is seeking an Associate Director of Programs Capacity Building to lead strategic capacity building efforts within the Resettlement and Integration Services department. You will design interventions, supervise staff, ensure donor compliance, and drive program quality.

You will collaborate with internal teams and external partners to advance housing, community engagement, and resettlement initiatives, while maintaining grant compliance and delivering measurable outcomes.

Qualifications

• Bachelor’s degree in social work, international development, or related field; substitution with 5 years relevant experience allowed.
• Master’s degree preferred.
• Minimum of 7 years of progressively responsible relevant experience.
• 5+ years of supervisory experience of a multi-person, diverse staff.
• Strong understanding of refugee resettlement and integration programming.
• Experience overseeing program finances and multiple program budgets.
• Demonstrated experience with successful grant writing, proposal development, and project implementation.
• Strong, demonstrated skill in donor compliance and donor relations.
• Ability to comfortably and effectively speak in front of groups.

Responsibilities

• Oversee program budgets; review budget forecasts and develop new program budgets.
• Represent CWS in community stakeholder meetings.
• Support program leadership in pursuit of opportunities to support refugee and immigrant integration.
• Identify new areas of need and potential funding opportunities; assist with grant proposals.

Skills

Public speaking

Grant writing

Communication skills

Report writing

Teaching

Education

Bachelor's degree in social work / international development

Master’s degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Database software

Job description

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Overview

The Associate Director of ProgramsCapacity Building is responsible forthe strategic development, management, innovation and supervision ofcapacity building initiatives under the Resettlement and Integration Services department, focusing on thematic areas such as housing, community engagement, community-based resettlement, and other program areas.This positionis responsible fordeveloping capacity building program interventions for both internal CWS network and external audiences, while maintaining programmatic compliance with contract requirementsand oversight of pertinent grant implementation. The position designs and conducts capacity building needs assessments, develops workplans for the capacity building team, and oversees public facing capacity building resources through a variety of methodologies and digital platforms. This position serves asthe primary point of contact inthedepartment for internal CWS partners on matters related to capacity building work.The ADpartners with their supervisor and other CWS colleagueson external engagement opportunities, fundraising, advocacyeffortsand community/stakeholder relationships.The Associate Director will provide direct supervision to program staff and ensure quality program implementation.

This position is funded by a grant with a program period ending September 2027.

Responsibilities

Program Oversight

• Serve as thepointperson for program-relatedoversight;incollaboration with program staff, oversee grants implementation, reporting, budgets, and overall grant compliance.

• Collaborate effectively with colleagues to ensure seamless program implementation.

• Ensure high quality program implementation;monitorand evaluate programming through regular and systematic mechanisms, to ensure compliance with donor requirementsincluding outcomes, documentation and timelines,and provision of quality programming and services.

• In coordination with program leaders and financeteam, oversee program budgets;reviewbudget forecasts,developnew program budgets, andmonitorprogrammatic spending.

• RepresentCWS incommunity stakeholder meetings.

• Support program leadershipin pursuit ofopportunitiesto support the successful integration ofrefugees and immigrants.

• Identifiesnew areas of need and potential funding opportunities to strengthen programming under area of responsibility.Assistsprogram leadership and grant writing staff with the technical design of new grant proposals.

• Addresses emergency situations as they arise and mediatesconflictas necessary.Provide consultation and technicalassistancefor unique or especially difficult issues.
• Utilize project management tools to trackdata,identifystories of impact,and communicate program outcomes tointernal partners andexternal stakeholders.

• Makes decisions independently based on program and CWS guidelines.

Staff Supervision

• Overseeprogram staff, including recruitment, managing performance, creating staff development plans, regular individual supervision, coaching/mentoring.

• Create andmaintaina collaborative environment,advancing CWS’s values in the workplace, andpromotinga culture of trust and transparency.

• Support supervisor in providingtechnical oversight and monitoringprogram performance to ensure excellence in programming at all levels. Ensure the reporting and collection ofaccurateprogram data.

• Participate inonboarding ofnew staff and contribute to strategies that support staff retention and professional growth.

Other Responsibilities

• Serve as a key member ofCWSleadership teamin the state or department,participatingin strategic anddepartment/statewide discussions and processes.

• Participate in all program meetings, staff development activities, and fully engage as a member of the team.

• Comply withall policies,proceduresand protocols of the agency.

• Work to promotean inclusive office environment.

• Perform other related duties and projects as requested.

Qualifications

Education and Certifications

• Bachelor’s degree in social work, international development, or relatedfield;may be substituted with 5 years related work experience. Master’s degree preferred.

Experience

• Minimum of 7 years of progressively responsible relevant experience.

• 5+ years of supervisory experience of a multi-person, diverse staffrequired.

• Strong understanding of refugee resettlement and integration programming;technical experience in at least one key program area.

• Experience overseeing program finances and developing/maintainingmultiple program budgets.

• Demonstrated experience with successful grant writing, proposal development, and project implementation.

• Strong,demonstratedskill in donor compliance and donor relations.

• Ability tocomfortably and effectively speak in front of groups.

• Good interpersonal and communication skills, conscientious, high degree of emotional intelligence and integrity.

• Self-directed and thorough in working with procedures, data entry/record keeping.

• Highly organized with the ability to work under pressure with deadlines.

• Ability to effectively work in a multi-cultural work environment.
• Relevant lived experience will be given strong consideration and may be accepted in lieu of formal work or education experience.

Skills

• Excellent communication/teaching skills, both oral and written;ability to draft reports andassistwith grant writingrequired;experience with public speakingrequired.

• Excellent project and data management skills and an ability to manage a large and diverse workload under pressure and with competing priorities.

• Strong interpersonal and diplomacy skills; ability to work collaboratively and effectively with partners and teams.

• Ability toalways conduct oneself in a professional and courteous mannertorepresentthe professional and institutional interests of CWS.

• Knowledge and experience in working with Microsoft Word, Excel, PowerPointand database software is essential.

• Abilityto work in a multi-cultural environmentrequired.

Special Requirements

• Hybrid or in office environment depending on program needs.
• Some local travel may be required.

Benefits

• 403 (b) Retirement Plan
• Medical, Dental and Vision Insurance
• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
• 14 Official Holidays
• 12 Sick Days Off (Accrued monthly)
• Life Insurance and AD&D
• Long Term and Short-Term Disability
• Employee Assistance Program (EAP)
• Health Savings Account
• Flexible Spending Accounts