Associate Director - Program Manager (Government)

AT&T Technical Services Company, Inc.; Waldorf (MD); Remote; USD 98,000 - 192,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T Global Public Sector seeks an Associate Director, Program Manager to oversee the planning, execution, and delivery of multiple concurrent, complex government programs. You will lead cross-functional teams, manage budgets, and communicate with customers and senior executives to ensure on-time, on-scope results.

The role requires 10+ years of program management, strong governance skills, and experience in federal environments.

Qualifications

• Bachelor’s degree in Business Administration, Life Sciences, Operations or related field.
• 10+ years progressive project/program management; 3–5 years leading multi-functional teams.
• PMP certification is desired; strong MS Project and Office suite skills.

Responsibilities

• Manage multiple concurrent programs, align with contracts and SLAs.
• Lead cross-functional teams, engage with customers and executives.
• Establish governance, reporting and continuous-improvement practices.
• Oversee budgets, resources, risk mitigation and scheduling.
• Support capture efforts and government proposal development.

Skills

Project leadership

Cross-functional

Budget management

Stakeholder communication

Risk management

Federal government exp

Education

Bachelor's degree in Business Administration

Master’s degree and PMP desired

Tools

MS Project

Word

Excel

Enterprise agile

Job description

This is a customer facing role, no office requirement. Candidate must be available to be on call 24/7/365 with a 30-minute response time. The employee must live in the National Capital Region. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Group supports federal government agencies, providing, operating, and assuring critical voice, video, and collaboration services for the full spectrum of government operations. AT&T has an opening for an Associate Director, Program Manager to support White House Travel program, in providing short-term telecommunications services nationwide on short notice. The Associate Director, Program Manager, drives high-impact cross-functional initiatives from concept through successful execution. This leader partners with project leads and senior executives to establish operational frameworks, manage budgets, optimize resources, and mitigate risks across teams. They serve as a vital communication bridge between their team and the customer to ensure projects are delivered on time, within scope, and to the highest quality standards. As an Associate Director, Program Manager the candidate will have experience overseeing the planning, execution, and delivery of multiple concurrent complex program tasks and ensure the execution aligns with strategic organizational goals while meeting demanding contractually mandated service level requirements.

Primary Duties

• Complex program delivery: Managing multiple concurrent workstreams, contractual service levels, schedules, budgets, dependencies, and risks.
• Leadership and customer engagement: Leading multifunctional teams and direct reports while communicating with customers and senior executives.
• Operational governance: Establishing repeatable project-management processes, reporting frameworks, tools, and continuous-improvement practices.
• Federal business: Supporting capture efforts, solution development, and government proposal development.- including technical knowledge of telecommunications and experience in pricing services nationwide, contract management, financial management, and personnel management.

Key Responsibilities

• Program Execution & Strategy Translate task order priorities and strategic requirements into detailed operational plans, timelines, and budgets.
• Facilitate business-critical decisions through planning and critical path analysis.
• Risk & Resource Management Proactively identify interdependencies, downstream impacts, and potential risks, establishing robust mitigation plans.
• Coordinate resource planning, capacity forecasting, and staffing allocations to ensure teams have adequate support to complete deliverables on time.
• Process Optimization & Governance Design, implement, and scale standardized project management tools, templates, and workflows.
• Champion continuous improvement initiatives and advise on governance expectations.
• Leadership & Stakeholder Communication Report program status, metrics, and portfolio impact transparently to senior leadership and key stakeholders.
• Mentor, coach, and support the career development of direct reports and project team members.

Candidate must be a US Citizen Education: Bachelor’s degree in Business Administration, Life Sciences, Operations, or a related field (Master’s degree and/or PMP certification is desired). Experience: 10+ years of progressive project or program management experience, including at least 3-5 years leading multi-functional teams and/or managing 5 or more direct reports. Skills & Competencies: Advanced expertise in project management methodologies and tools (MS Project, Word, Excel, or enterprise agile platforms). Exceptional cross-functional leadership, consensus-building, and conflict-resolution skills. Strong financial acumen, including budget tracking, forecasting, and resource optimization. Strong customer relations skills with 3-5 years experience direct customer interaction. Ability to operate effectively in complex, matrixed organizational environments. Business development and capture management experience in the federal government to include solution development and proposal development. Strong verbal and written communication skills. The ability to work effectively under intense pressure to meet short deadlines.

Desired Qualifications

Master’s degree and/or PMP certification is desired. White House Communications Agency experience.

Our Associate Director, Program Manager's earn between $98,100 - $191,729.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours: 40 Time Type: Regular Location: Waldorf, Maryland

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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