Associate Director, Payments

Johnson & Johnson Innovative Medicine; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

Johnson & Johnson Innovative Medicine seeks an Associate Director of Payments to lead end-to-end clinical site payments across North and South America. You will oversee a hybrid team, drive process improvements, and ensure compliant, timely payments to trial sites while coordinating with global pricing and CTMS teams.

The role requires strong leadership, experience in procure-to-pay within clinical trials, and a focus on automation and system integration to optimize performance.

Qualifications

• Bachelor's degree with a minimum of 8 years in clinical trial administration, procure-to-pay, or related fields.
• Experience managing teams.
• Proficiency with Microsoft Office and familiarity with clinical trial systems.

Responsibilities

• Lead the Americas Payments team (including insourced, outsourced, and contractor staff)
• Collaborate with Global Pricing and CTMS teams for process and system alignment
• Resolve payment disputes
• Drive operational efficiencies and talent development

Skills

Team management

Microsoft Office

Clinical trial systems

Education

Bachelor's degree in a related field

Tools

Tableau

Job description

Role: Associate Director of Payments responsible for end-to-end clinical site payment processes across North and South America within Johnson & Johnson's Innovative Medicine division. Primary objectives include ensuring accurate, timely payments to clinical trial sites, leading process improvements, and managing compliance.

Responsibilities

• Lead the Americas Payments team (including insourced, outsourced, and contractor staff)
• Collaborate with Global Pricing and CTMS teams for process and system alignment
• Resolve payment disputes
• Drive operational efficiencies and talent development

Qualifications

• Bachelor's degree with a minimum of 8 years in clinical trial administration, procure-to-pay, or related fields
• Experience managing teams
• Proficiency with Microsoft Office and familiarity with clinical trial systems

Preferred Skills

• Experience with clinical trial budgeting, procurement, clinical operations, and systems like Tableau

High-value Specifics

• Focus on clinical trial payment processes for global studies, with an emphasis on process automation, system integration, and compliance

Travel & Remote Work

The role requires approximately 10% domestic and international travel and offers remote work flexibility based on approval.