Investigator Payments Analyst

IQVIA; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

IQVIA is seeking a Site Payments Analyst who will ensure accurate and timely payments to clinical trial sites. The role supports start-up activities, study conduct, amendment management and close-out, while coordinating with CTMs and contract managers.

Ideal candidates have 2–4 years of site payments experience, advanced English, and strong MS Word/Excel skills. The position offers remote work with international scope and opportunities to contribute to accrual reporting and payments governance.

Qualifications

• Bachelor’s degree in Business Administration, Finance or related field.
• Advanced English language skills (spoken, written and read).
• Strong computer literacy, including MS Word and Excel.
• Familiarity with electronic data capture and basic data processing.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently with guidance as needed and exercise critical thinking.
• Strong interpersonal skills to collaborate with colleagues and clients.

Responsibilities

• Participate in Trial Oversight Meetings to gather updates on EDC structure and payment dependencies.
• Set up country-specific fee templates and site fee schedules.
• Coordinate with the Contract Manager to reflect payment terms in budgets.
• Provide feedback on discrepancies between programming and outputs during invoice requests.
• Monitor payable items and trigger payments.
• Track payment-related information and generate payment requests.
• Send payment letters and act as SPOC for sites.
• Validate invoices against services and contracts; ensure accuracy in IVT and approve workflows.
• Request updated invoices when information is missing or discrepancies exist.
• Redact personal data from site invoices to ensure GDPR compliance.
• Conduct financial reviews and support accrual reporting with relevant data.
• Update country fee templates and site payee information after amendments.
• Terminate outdated fee schedules and implement new ones.
• Reconcile payables when fees change and update flagged items.
• Ensure holdbacks are paid as per contracts and confirm settlements before close-out.
• Monitor outstanding invoices and site close-out procedures.

Skills

Advanced English

MS Word

MS Excel

EDC basics

Organizational skills

Problem-solving

Multitasking

Deadline-driven

Independent work

Education

Bachelor’s degree in Business Administration or Finance

Tools

Microsoft Word

Microsoft Excel

Job description

Working modality: full time, home based in Brazil. Sponsor-dedicated.

The Site Payments Analyst and play a key role in ensuring accurate and timely payments to clinical trial sites.

Start-up Activities

• Participate in Trial Oversight Meetings to gather updates on EDC structure and payment dependencies.
• Set up country-specific fee templates and site fee schedules.
• Coordinate with the Contract Manager to ensure payment terms are accurately reflected in the contract budget.
• Provide feedback to CTM/CTL/PME regarding missing entries or discrepancies between programming and expected outputs during invoice request creation.

Study Conduct

• Monitor and trigger payable items.
• Track payment-related information and generate payment requests.
• Send payment letters and communicate payment processes to sites, acting as the single point of contact (SPOC).
• Validate invoices against completed services (via CTMS/CDMS or CRA confirmation) and contract terms.
• Review invoice content, ensure accuracy in IVT, and initiate approval workflows.
• Request updated invoices when discrepancies or missing information are identified.
• Ensure compliance with GDPR by redacting personal data from site invoices when necessary.
• Conduct financial reviews and support accrual reporting through relevant data and documentation.

Amendment Management

• Update country fee templates and site payee information following contract amendments.
• Terminate outdated fee schedules and implement new ones.
• Reconcile payable items automatically when fees change and update flagged items as needed.

Study Close-Out

• Ensure holdbacks are paid as per contractual agreements, in coordination with the CTM.
• Confirm all outstanding invoices are settled prior to site close-out.
• Monitor pending payment requests, including those not yet invoiced post-closeout.

What We’re Looking For

Bachelor’s Degree in Business Administration, Finance or related.
2 to 4 years of Site Payments experience.

Advanced English (spoken, written and read).

Computer skills including proficient use of Microsoft Word and Excel.

Ability to understand electronic data capture including basic data processing functions.
Good organizational and problem-solving skills.
Ability to manage multiple priorities.
Ability to meet deadlines.
Ability to work independently on routine tasks and apply critical thinking to tasks with guidance, as needed.
Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Why Join Us?

• Be part of a global, purpose-driven organization.
• Work with passionate professionals in a dynamic and inclusive environment.
• Enjoy flexible work arrangements and opportunities for growth.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.