Associate Director, Patient Support Strategy & Access

Merck; Richmond (VA); A distancia; USD 157.000 - 247.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) plan

Descripción de la vacante

Merck US Oncology seeks a strategic leader to shape the Patient Support Program Strategy for an individualized therapy. You will drive hub services, enrollment workflows, affordability solutions, and data-driven program governance with cross-functional partners to ensure a seamless patient journey.

You will translate priorities into scalable program requirements and partner with external vendors to deliver compliant, patient-centered access and support.

Formación

• Minimum of 5 years of experience in pharmaceutical, biotechnology with experience spanning patient services, patient access, reimbursement support, affordability programs, or hub strategy.
• Demonstrated experience designing, implementing, and optimizing patient support programs, hub services, affordability solutions, or patient access capabilities.
• Strong understanding of oncology patient journeys, reimbursement pathways, and hub service models.

Responsabilidades

• Define and evolve the PSP strategy, service model, and capabilities including benefits investigation, case management, prior authorization support, affordability services, and patient support workflows.
• Design enrollment and multi-consent processes to support participation in patient services programs, data collection and patient engagement.
• Define hub business rules, workflows, service requirements, and escalation pathways to align with therapy and patient journey.
• Develop and oversee affordability strategy, copay program structure, and financial assistance solutions to reduce barriers to treatment.
• Partner with cross-functional teams and vendors to translate program strategy into operational execution, ensuring services reflect intended patient experience.

Conocimientos

Adaptability

Stakeholder management

Strategic thinking

Communication skills

Oncology/pharma domain knowledge

Educación

Bachelor's degree or equivalent (BA/BS)

MBA or equivalent preferred

Descripción del empleo

Merck US Oncology seeks a strategic leader to shape the Patient Support Program Strategy for an individualized therapy. You will drive hub services, enrollment workflows, affordability solutions, and data-driven program governance with cross-functional partners to ensure a seamless patient journey.

You will translate priorities into scalable program requirements and partner with external vendors to deliver compliant, patient-centered access and support.