Associate Director, Operations, Ebola Response

FHI 360; United States; On-site; USD 130,000 - 170,000; Full time

Job summary

FHI 360 is seeking an Associate Director, Operations - Outbreak Response to lead Ebola response operations across the STRIDES Activity portfolio in multi-country settings. The role ensures rapid, compliant field operations, surge staffing, procurement, and budget management, coordinating with country teams, HQ units, and donors to maintain high performance and operational continuity.

The position requires strategic oversight, cross-functional collaboration, and the ability to adapt to rapidly

Qualifications

• Provide operations leadership and management for Ebola response activities across multiple countries.
• Coordinate surge staffing, consultant support, travel, procurement, budget tracking, and issue escalation.

Responsibilities

• Build capacity of project teams to manage emergency operations in high-tempo outbreak environments.
• Coordinate with HQ Ebola IMT, STRIDES OPS teams, in-country teams and partners on emergency response management and compliance.
• Support documentation of lessons learned and integration into response and preparedness activities.
• Support response planning and resource mobilization by identifying operational gaps and surge needs.
• Ensure donor compliance, operational readiness, safety considerations and timely resolution of bottlenecks in Ebola response activities.
• Coordinate with stakeholders to ensure sound budget management and timely contractual documentation.
• Support country teams with procurement, staffing/consultant requests, travel approvals and budget tracking.
• Lead project management reviews in coordination with DRC PMT; provide leadership.

Job description

Job Summary:

Working under the direction of the STRIDES Implementation Director, the Associate Director, Operations - Outbreak Response provides operations leadership for Ebola outbreak response activities across the STRIDES Activity portfolio. The role supports rapid, compliant implementation of field operations, emergency procurement, staffing and surge support, partner coordination, budget management, donor responsiveness, and risk management within the Activity framework, government policies and strategies, and client regulations. Works closely with country teams, HQ units, Ebola Response Incident Management Team (IMT), technical leads, government counterparts, donors, and implementing partners to ensure high performance, operational continuity, and responsiveness to rapidly changing outbreak conditions.

Accountabilities:

• Provide operations leadership and management support for current Ebola response activities across multiple countries, ensuring strategically coherent implementation, well-managed growth, and compliance with organizational policies, host government requirements and donor regulations.
• Serve as an operations coordination lead for response activation, surge staffing, consultant support, travel, procurement, budget tracking, issue escalation, and timely follow-up on response priorities.
• Build the capacity of project/program and response team members to manage emergency operations, surge support, field coordination, documentation, and compliance requirements in a high-tempo outbreak environment.
• Coordinate with the HQ DRC Ebola IMT, DRC HQ Program Management Team (PMT), STRIDES Operations Management Team, in-country team and technical counterparts on emergency response management, compliance, and performance standards, as well as effective systems for budget tracking, security coordination, duty of care, knowledge management and operational risk management associated with the Ebola response activities.
• Support programming and technical staff to collect, document and disseminate lessons learned and best practices, incorporating these into response and preparedness activities.
• Support response planning and resource mobilization by identifying operational gaps, surge needs, and opportunities for additional Ebola response, recovery, and preparedness programming.
• Ensure routine monitoring visits to the field are conducted to ensure donor compliance, implementation quality operational readiness, safety considerations and timely resolution of bottlenecks in Ebola response activities.
• Coordinate with the stakeholder's units to ensure sound budget management, expense control and timely contractual documentation.
• Support all relevant country teams to ensure operational reviews, procurement actions, staffing/consultant requests, travel approvals and budget tracking/monitoring take place on time. Also ensure that programming staff are well trained to properly manage project budgets.
• Ensure that the project managers and officers review documentation on a regular basis in coordination with the DRC PMT; provide leadership