Associate Director of Engagement Analytics

FORDHAM University; New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

FORDHAM University is seeking an Associate Director of Engagement Analytics to lead the collection and analysis of alumni engagement data. This role demands a Bachelor's degree and at least 4 years in data analytics, with a focus on creating actionable insights.

Candidates should demonstrate proficiency in data visualization tools and strong communication skills. The position offers a dynamic, collaborative environment and a starting salary between $85,000 and $95,000, dependent on experience.

Qualifications

• Minimum of 4 years of experience working with data analytics.
• Proficiency in data analysis tools and ability to create visualizations.
• Strong project management skills and attention to detail.

Responsibilities

• Coordinate with Alumni Relations to identify and prepare data for sharing.
• Partner with teams to maintain a reliable data pipeline.
• Standardize alumni surveys and report on feedback and trends.

Skills

Data analysis tools proficiency

Clear communication

Project management skills

Collaboration and teamwork

Education

Bachelor's Degree

Master's degree in analytics, data science or related field

Tools

Google Suite

Google Analytics

CRM systems

Job description

Associate Director of Engagement Analytics

Fordham University, founded in 1841, is a Jesuit institution with campuses in the Bronx, Manhattan, West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. It serves over 16,000 students across nine colleges and schools.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Job Summary

Reporting to the Senior Director of Strategic Initiatives in Development and University Relations (DAUR) with a dotted line to the Associate Vice President of Advancement Operations, the Associate Director of Engagement Analytics serves as a key architect in measuring and quantifying the impact of alumni engagement endeavors. The position is responsible for spearheading the collection, analysis, and structuring of data to extract meaningful insights that inform and guide alumni engagement strategies.

Responsibilities

• Coordinate with Office of Alumni Relations team members to identify and structure data not currently in the central database, ensuring it is ready for sharing with the Advancement Services, Systems, and Analytics teams.
• Partner with Advancement Services, Systems, and Analytics teams to regularly intake data generated from the Office of Alumni Relations team, ensuring a reliable and consistent data pipeline is established and maintained.
• Collaborate with Advancement teams on critical data projects that support alumni engagement, and establish strong partnerships across DAUR and the University as needed to enhance data collection, analysis, and reporting capabilities.
• Standardize alumni surveys and report on findings, feedback, and trends.

Management Responsibilities

Not responsible for supervision or oversight of others.

Required Qualifications

Education and Experience

• Bachelor’s Degree.
• Minimum of 4 years of experience working with data analytics.

Knowledge and Skills

• Proficiency in data analysis tools; advanced ability to synthesize complex information and turn raw data into meaningful visualizations and actionable insights.
• Ability to communicate clearly and professionally, translating technical information to non‑technical audiences.
• Strong project management skills, meticulous attention to detail, and the ability to work collaboratively with different teams to ensure data is accurately captured and effectively utilized.
• Ability to thrive in a fast‑paced, collaborative environment; flexible approach to working with multiple stakeholders.
• Willingness to learn new tools/applications as needed.

Preferred Qualifications

• Bachelor’s or Master’s degree in analytics, data science, or a related field.
• Experience working with data analytics in higher education or development.
• Proficiency in Google Suite, Google Analytics, CRM systems, and comfort in adopting new digital tools.
• Experience working in a large institution and with cross‑functional teams.

Salary

Minimum Starting Salary: $85,000

Maximum Starting Salary: $95,000

Note: Salary is commensurate with qualifications, experience, and skills.

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Sitting: Nearly Continuously

Repetitive Hand Motion (such as typing): Nearly Continuously

Hearing, Listening, Talking: Nearly Continuously

Standing: Seldom

Walking: Seldom

Running: Not Required

Bending, Stooping, Kneeling, squatting, Crouching, Crawling: Not Required

Climbing stairs: Not Required

Climbing ladders: Not Required

Reaching overhead: Not Required

Pulling, pushing: Not Required

Shoveling: Not Required

Lifting – up to 20 pounds: Not Required

Lifting – up to 50 pounds: Not Required

Lifting – over 50 pounds: Not Required

Work Environment: Office Environment – Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.