Associate Director, National Account Operations - US Remote

卡湯晩; Chicago (IL); Remote; USD 180,000 - 213,000; Full time

Job summary

A leading healthcare company is seeking an experienced professional to lead Market Access operations in Chicago. This role involves operational planning, management of key accounts, and collaboration with cross-functional partners. The ideal candidate will have extensive experience in the pharmaceutical sector, a strong operational background, and proficiency in relevant tools, with great prospects for career advancement, competitive pay, and comprehensive benefits.

Benefits

Comprehensive health and wellbeing benefits

At least 14 weeks of gender-neutral parental leave

Career advancement opportunities

Supportive work environment

Qualifications

• 5+ years of experience in pharmaceutical or biotech Market Access, Trade & Channel, or Commercial Operations.
• Deep operational knowledge of U.S. payer systems, PBMs, GPOs, and specialty pharmacy distribution.
• Proven track record of operational project management.

Responsibilities

• Lead operational planning and execution for key Market Access accounts.
• Translate negotiated contract terms into executable operational workflows.
• Continuously improve operational processes and tools to increase efficiency.

Skills

Operational project management

Cross-functional leadership

Strong proficiency in Excel

Strong proficiency in PowerPoint

Education

Bachelor’s degree in Business, Health Administration, Supply Chain, or related field

Advanced degree (MBA, MPH, MHA)

Tools

CRM systems

Project management platforms

Business intelligence tools

Job description

Employer Industry: Global Healthcare

Why consider this job opportunity:
- Salary up to $212,333.33
- Opportunity for career advancement and growth within the organization
- Supportive and future-focused work environment
- Comprehensive health and wellbeing benefits, including high-quality healthcare and at least 14 weeks of gender-neutral parental leave
- Chance to lead innovative projects that enhance Market Access operations
- Collaborate with a diverse team dedicated to transforming patient lives

What to Expect (Job Responsibilities):
- Lead operational planning and execution for key Market Access accounts, including PBMs, GPOs, and specialty distribution networks
- Translate negotiated contract terms into executable operational workflows and pull-through programs
- Serve as the operational point-of-contact for Account Directors and cross-functional partners
- Establish and manage operational dashboards to monitor performance and identify risks
- Continuously improve operational processes and tools to increase efficiency and customer satisfaction

What is Required (Qualifications):
- Bachelor’s degree required; degree in Business, Health Administration, Supply Chain, or related field preferred
- 5+ years of experience in pharmaceutical or biotech Market Access, Trade & Channel, or Commercial Operations
- Deep operational knowledge of U.S. payer systems, PBMs, GPOs, and specialty pharmacy distribution
- Proven track record of operational project management and cross-functional leadership
- Strong proficiency in Excel, PowerPoint, and project management platforms

How to Stand Out (Preferred Qualifications):
- Advanced degree (MBA, MPH, MHA) is a plus
- Familiarity with CRM systems, payer/contract tracking platforms, and business intelligence tools
- Experience with operational project management in a healthcare setting

#GlobalHealthcare #MarketAccess #CareerGrowth #CompetitivePay #DiversityAndInclusion

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