Associate Director, National Account Operations UHG - US Remote

卡湯晩; Chicago (IL); Remote; USD 180,000 - 213,000; Full time

Job summary

A leading healthcare organization seeks a candidate for a pivotal role in Market Access operations. Responsibilities include leading planning and execution for key accounts, managing operational workflows, and driving performance improvements. Candidates should possess a Bachelor's degree and significant experience in the pharmaceutical or biotech sectors. This position offers competitive pay and comprehensive benefits including parental leave and a supportive work environment.

Benefits

Comprehensive health and wellbeing benefits

At least 14 weeks of gender-neutral parental leave

Career advancement opportunities

Qualifications

• 5+ years of experience in pharmaceutical or biotech Market Access, Trade & Channel, or Commercial Operations.
• Deep operational knowledge of U.S. payer systems, PBMs, GPOs, and specialty pharmacy distribution.
• 50% travel expected for key customer meetings and internal business reviews.

Responsibilities

• Lead operational planning and performance tracking for Market Access accounts.
• Establish and manage operational dashboards and reporting frameworks.
• Continuously improve operational processes to increase efficiency.

Skills

Operational knowledge of U.S. payer systems

Project management

Strong proficiency in Excel

Strong proficiency in PowerPoint

Education

Bachelor’s degree in Business, Health Administration, Supply Chain, or related field

Tools

Project management platforms

CRM systems

Payer/contract tracking platforms

Business intelligence tools

Job description

Employer Industry: Healthcare

Why consider this job opportunity:
- Salary up to $212,333.33
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Comprehensive health and wellbeing benefits, including high-quality healthcare and at least 14 weeks of gender-neutral parental leave
- Engage in innovative projects that enhance Market Access operations and drive performance

What to Expect (Job Responsibilities):
- Lead operational planning, execution, and performance tracking for key Market Access accounts including PBMs, GPOs, payers, and specialty distribution networks
- Translate negotiated contract terms and strategic access plans into executable operational workflows, implementation guides, and pull-through programs
- Serve as the operational point-of-contact for Account Directors and cross-functional partners
- Establish and manage operational dashboards and reporting frameworks to monitor performance and inform business decisions
- Continuously improve operational processes, tools, and documentation to increase efficiency and customer satisfaction

What is Required (Qualifications):
- Bachelor’s degree required; degree in Business, Health Administration, Supply Chain, or related field preferred
- 5+ years of experience in pharmaceutical or biotech Market Access, Trade & Channel, or Commercial Operations
- Deep operational knowledge of U.S. payer systems, PBMs, GPOs, and specialty pharmacy distribution
- Strong proficiency in Excel, PowerPoint, and project management platforms
- 50% travel expected for key customer meetings and internal business reviews

How to Stand Out (Preferred Qualifications):
- Advanced degree (MBA, MPH, MHA) is a plus
- Proven track record of operational project management, contract implementation, and cross-functional leadership
- Familiarity with CRM systems, payer/contract tracking platforms, and business intelligence tools

#Healthcare #MarketAccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion

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