Associate Director, Marketing Operations — Hybrid

SERB Pharmaceuticals; Conshohocken (Montgomery County); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Hybrid working (3 days on-site)

Vacation & sick time

Medical, dental, vision benefits

Tuition assistance

Discretionary bonus

401(k) & employer match

Job summary

SERB Pharmaceuticals seeks an Associate Director, Marketing Operations to lead and optimize marketing operations across rare disease and emergency medicine products. The role partners with Commercial Leadership, Medical Affairs, Regulatory, Legal, and Finance to ensure compliant, efficient promotional activities.

This critical position oversees PRC/MLR management, vendor oversight, meeting planning, budget support, and operational excellence initiatives with a focus on scalable processes and

Qualifications

• Bachelor-level degree in a related discipline is required.
• Experience coordinating PRC/MLR processes in regulated pharma environments preferred.
• Strong project management, stakeholder management, and communication skills required.
• Proven ability to manage complex operational workflows and budgets.

Responsibilities

• Develop and execute the marketing operations strategy to support commercial objectives.
• Establish governance frameworks, workflows, and standards for compliant execution.
• Lead PRC/MLR processes, agendas, and documentation with cross-functional partners.
• Oversee marketing materials lifecycle, approvals, and archiving.

Skills

Project management

Stakeholder management

Regulatory compliance

Cross-functional collaboration

Attention to detail

Communication skills

Education

Bachelor's degree in Marketing, Business Administration, Life Sciences, or related

Tools

Veeva Vault PromoMats

Job description

SERB Pharmaceuticals seeks an Associate Director, Marketing Operations to lead and optimize marketing operations across rare disease and emergency medicine products. The role partners with Commercial Leadership, Medical Affairs, Regulatory, Legal, and Finance to ensure compliant, efficient promotional activities.

This critical position oversees PRC/MLR management, vendor oversight, meeting planning, budget support, and operational excellence initiatives with a focus on scalable processes and