Senior Marketing Operations Leader (Hybrid)

SERB Pharmaceuticals; Cambridge (MA); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical, dental, vision benefits

Tuition assistance

Discretionary bonus plan

Competitive 401(k) match

Job summary

SERB Pharmaceuticals is seeking an Associate Director, Marketing Operations to lead the orchestration of marketing operations across rare disease and emergency medicine products. The role requires strategic leadership, governance of PRC/MLR processes, and strong cross‑functional collaboration with Commercial, Medical Affairs, Regulatory, Legal and Finance.

The successful candidate will champion operational excellence, manage promotional material lifecycles, optimize workflows, and drive

Qualifications

• Bachelor's degree required.
• 7+ years of pharmaceutical marketing operations or related experience.
• Experience coordinating PRC/MLR in a regulated environment.
• Hands-on experience with Veeva Vault PromoMats.
• Strong leadership and communication skills.

Responsibilities

• Strategic leadership and governance for marketing operations.
• Manage PRC/MLR process and meetings.
• Oversee material lifecycle management and archiving.
• Lead meeting planning for NSMs, POAs, launch meetings.
• Budget tracking and vendor oversight.
• Develop and implement SOPs and governance.

Skills

Leadership

Project management

Regulatory compliance

Cross-functional collaboration

Strategic planning

Operational excellence

Education

Bachelor's degree in Marketing, Business Administration, Life Sciences, or related

Tools

Veeva Vault PromoMats

Job description

SERB Pharmaceuticals is seeking an Associate Director, Marketing Operations to lead the orchestration of marketing operations across rare disease and emergency medicine products. The role requires strategic leadership, governance of PRC/MLR processes, and strong cross‑functional collaboration with Commercial, Medical Affairs, Regulatory, Legal and Finance.

The successful candidate will champion operational excellence, manage promotional material lifecycles, optimize workflows, and drive