Associate Director, Major & Strategic Accounts – Enterprise Health Technology

Wolters Kluwer N.V.; Colorado; Remote; USD 153,000 - 217,000; Full time

Job summary

An innovative and dynamic company is seeking an Associate Director for Major & Strategic Accounts in the healthcare technology sector. This role involves leading a team of Account Managers to enhance critical customer relationships and drive revenue growth. You will develop strategic account plans, engage with C-suite stakeholders, and foster a high-performance sales culture. The ideal candidate will have extensive experience in sales leadership and a passion for client success. Join a forward-thinking organization that is committed to improving healthcare outcomes and making a meaningful impact in the industry.

Benefits

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Qualifications

• 10+ years of progressive sales experience with leadership roles.
• Proven track record in managing strategic account teams.

Responsibilities

• Lead and mentor a team of Account Managers to exceed revenue goals.
• Develop strategic account plans for major healthcare systems.

Skills

Sales Leadership

Strategic Account Management

Consultative Selling

Interpersonal Skills

Organizational Skills

Time Management

Education

Bachelor's Degree

MBA

Tools

Salesforce CRM

Microsoft Office Suite

Job description

Associate Director, Major & Strategic Accounts – Enterprise Health Technology page is loaded

Associate Director, Major & Strategic Accounts – Enterprise Health Technology

Apply remote type Remote locations USA-IL-Remote USA-CO-Remote time type Full time posted on Posted Yesterday job requisition id R0048541

LOCATION: Remote U.S. locations, West Coast and Midwest preferred

ABOUT THE ROLE

As a strategic accounts associate sales director, you will lead a team of strategic Account Managers, focused on advancing our largest, most critical customer relationships. You will be responsible for developing and executing a high-impact strategic account plan, driving revenue growth, fostering client innovation collaborations, and influencing C-suite leaders within assigned health systems. Your role is highly visible and requires a proven leader who is passionate about team development, client success, and strategic sales execution.

RESPONSIBILITIES

Strategic Leadership

• Lead, mentor, and manage a team of Account Managers to exceed assigned revenue goals.
• Develop and execute strategic account plans for major healthcare systems to ensure growth and retention.
• Create and manage a client innovation pipeline in partnership with Product Strategy, providing key accounts a channel for feedback and early product testing opportunities.
• Strengthen collaboration between Provider Sales and Specialty Sales teams (Drug Information and Patient Solutions).

Sales Execution & Team Development

• Evaluate and optimize sales pipelines; build territory forecasts and drive sales strategy execution.
• Guide Account Managers in strategic call planning, value-based selling, customer interaction skills, and time management.
• Directly engage with key C-suite stakeholders to advance critical deals and deepen relationships.
• Foster a high-performance sales culture, focused on customer satisfaction, strategic account management, and continuous improvement.

Cross-Functional Collaboration

• Coordinate with other Sales Directors and internal stakeholders (Sales Enablement, Marketing, Customer Success, etc.) to share best practices and strengthen processes.
• Serve as a strategic voice of the field, providing critical market intelligence and feedback to internal teams.

Administrative & Other Responsibilities

• Complete reports, analyses, and other administrative tasks accurately and on time.

QUALIFICATIONS

Education:

• Bachelor's Degree or equivalent relevant experience. MBA preferred.

Experience:

• 10+ years of progressive sales experience, including leadership of sales teams.
• Proven track record managing strategic account teams, preferably selling Healthcare SaaS or Enterprise solutions.
• Expertise in field-based account management best practices and coaching.
• Skilled in building, executing, and presenting territory-level strategic plans.
• Demonstrated success influencing C-suite decision-makers in complex, consultative sales.
• Ability to articulate the value of sophisticated, complex technologies.
• Talent identification, team development, and conflict resolution expertise.

Skills & Abilities:

• Personal, consultative approach with exceptional interpersonal skills.
• Organizational and time management abilities.
• Proficiency in Salesforce CRM and Microsoft Office Suite preferred.
• Comfortable navigating matrixed organizations.

TRAVEL REQUIREMENTS: Ability to travel up to 45% overnight.

ABOUT US:
Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing, innovation-driven healthcare information technology (HIT) leader working at the forefront of clinical care. Our teams of physician and pharmacist editors, technologists, and product visionaries collaborate to deliver advanced clinical decision support solutions that measurably improve care outcomes and empower healthcare professionals to deliver optimal care.

Our mission is simple but ambitious: to improve care worldwide. To achieve this, we strive to deeply understand the challenges clinicians and healthcare organizations face — from evolving workflows to regulatory pressures — and help them deliver high-quality, effective care.

#LI-Remote

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $153,200 - $216,850This role is eligible for Commission.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.

In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.

Equal Opportunity Employer

Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.