Associate Director, K-12, Strategic Account Manager

The College Board; United States; Remote; USD 60,000 - 105,000; Full time

Job summary

An established industry player is seeking an Associate Director to lead K-12 partnerships in Southern California. This role is pivotal in managing relationships with schools and districts, ensuring effective implementation of educational programs that promote access and equity. You will leverage your expertise in relationship management and data analysis to support educators and drive student success. Join a dynamic team dedicated to making a difference in the lives of students and educators. If you are passionate about education and ready to take on a leadership role, this is the opportunity for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Retirement Benefits

Annual Bonuses

Fertility Benefits

Pet Insurance

Qualifications

• 5+ years in education or related field with focus on assessment or curriculum.
• Passion for education and commitment to promoting equity and access.

Responsibilities

• Manage partnerships with schools and districts to expand educational opportunities.
• Build relationships with key stakeholders to support program delivery.

Skills

Relationship Management

Communication Skills

Data Analysis

Organizational Skills

Customer Relationship Management

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Applications

Job description

Associate Director, K-12, Strategic Account Manager

College Board – State & District Partnerships

Location: Remote, Southern California (Preferably Los Angeles County, Orange County, San Bernardino County)

About the Team

The State and District Partnerships (SDP) team at College Board is a dynamic and high-energy group dedicated to expanding opportunities for students by collaborating with educators in high schools, school districts, and state departments of education. Our team, consisting of over 100 highly engaged staff members, is committed to promoting the use of College Board programs and services, including the SAT Suite of Assessments, Advanced Placement (AP), and BigFuture. Our division is relentless in our pursuit of increasing the number of students who have access to these programs and ensuring our partners have the supports they need to implement them effectively.

About the Opportunity

As an Associate Director of K-12, you are directly responsible for managing relationships with key stakeholders at schools, districts, and/or states within an assigned territory in California. You will contribute to state and regional strategies and goals under the guidance of your manager and others working in your assigned state. Your ability to build deep and meaningful relationships with educators will play a critical role in the lives of students and educators and will allow the College Board to achieve its goals of expanding access. When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it’s because of your expertise, clear communication, ability to analyze and distill data, and skill to build partnerships that advance student success.

In this role, you will:

Manage Approach to and Execution of Partnerships with Schools, Districts, and/or States (50%)

• Under guidance based on frameworks provided by leadership, execute a district and/or state strategy balancing a growth orientation with a focus on successful implementation. Consistently build and maintain account management planning processes and business review with each assigned account.
• Manage the operational activities of College Board commitments for delivering educational services, developing operational plans and establishing timelines for contract deliverables.
• Deeply understand state and district opportunities and problems to deliver district account plans that provide data-driven, personalized solutions that meet state and district needs, with the ultimate goal of maintaining and growing business across your assigned territory.
• Set and track progress towards meeting goals with the intent of achieving or exceeding individual goals that contribute to the state- and regional-level goals of expanding post-secondary opportunities for students.
• Analyze and assess trends using College Board data sources in assigned territory, planning account activity that aligns with larger state and regional goals.
• Work with local administrators to build support for program delivery by coordinating educational services to address each deliverable in district/state plan, identifying resources and scheduling services for partnership deliverables.
• Plan and conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups.
• Maintain knowledge and expertise in K12 educational trends.

Manage Relationships (30%)

• Build and maintain strong relationships with key officials independently or collaboratively with colleagues while continuously identifying new opportunities to cultivate partnerships.
• Conduct necessary outreach to existing, new and previous state/district partners.
• (Potentially) Serve as state lead to maintain relationships with state agency stakeholders and collaborate with internal cross-divisional colleagues to successfully deliver value across the assigned state.

Execute Internal Processes & Manage Regional Projects (20%)

• Utilize Salesforce CRM for account management to monitor progress toward goals, to manage account plans, and for proactive opportunity and task management.
• Support the wider sales team in transactional or operational tasks.
• Contribute to divisional or regional projects assigned by leadership.

About You

You have:

• At least 5 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives highly desired.
• Possess a passion for education and deep commitment to the College Board’s mission of promoting educational equity, access, and excellence for students of all backgrounds.
• Achievement orientation, with evidence of setting and attaining goals.
• Demonstrated ability to build deep and meaningful relationships, to influence others to action, and to effectively handle multiple situations simultaneously.
• Excellent verbal and written communication skills, including developing and leading presentations, and ability to analyze and succinctly summarize key data points to present key findings to constituents.
• Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team.
• Experience using customer relationship management system like Salesforce (preferred).
• Strong computer literacy, including Microsoft applications.
• Willingness & ability to travel extensively, at least 40% but may vary based on territory assignment.
• A valid driver’s license and willingness to drive.
• A Bachelor’s degree.
• Authorized to work in the United States.

About Our Benefits and Compensation

The hiring range for a new employee in this position is $60,000 to $105,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.

Your salary is only one part of all that College Board offers, including but not limited to:

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more.
• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility.
• A job that matters, a team that cares, and a place to learn, innovate and thrive.

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

About Our Culture

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:

• We are motivated to positively impact the educational and career trajectories of millions of students a year.
• We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement); DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network).
• We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.
• We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.

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