Associate Director, IT Support & Automation

UBS; Nashville (TN); On-site; USD 120,000 - 170,000; Full time

Job summary

UBS is seeking an Associate Director, Tech Support Analyst in Nashville, TN to lead support across trading/risk applications and IT workflows.

You will work with Service, Product Manager and FX teams to deliver changes, enhance performance, and ensure high quality, scalable operations. The role emphasizes collaboration, automation, and problem-solving in a global wealth management environment.

Qualifications

• Bachelor’s degree or foreign equivalent in Engineering (Any), Finance, Computer Science, or related field plus 2 years in the job offered or as Technical Lead, Systems Engineer, or related occupation.

Responsibilities

• Support the Service, Product Manager and FX trading/risk applications across several technical domains.
• Ensure workflows, processes, tooling and applications meet the highest quality standard and debug to initiate improvements.
• Develop enhancements to improve application performance, redundancy and supportability.

Skills

BigPanda

Splunk

JIRA

Grafana

Unix/Linux

Sybase

Oracle

Azure SQL

MQ

Tibco RV

Tibco EMS

SQL

Python

Shell scripting

Education

Bachelor’s degree in Engineering / Finance / CS or related field

Job description

UBS is seeking an Associate Director, Tech Support Analyst in Nashville, TN to lead support across trading/risk applications and IT workflows.

You will work with Service, Product Manager and FX teams to deliver changes, enhance performance, and ensure high quality, scalable operations. The role emphasizes collaboration, automation, and problem-solving in a global wealth management environment.