Associate Director, Tech Site Reliability Engineer

UBS; Nashville (TN); On-site; USD 180,000 - 240,000; Full time

Job summary

UBS Business Solutions US LLC is seeking an Associate Director, Tech Site Reliability Engineer in Nashville, TN to lead network operations and drive automation across platforms. The role focuses on delivering stability, throughput, and incident response improvements in a complex enterprise environment.

The candidate will collaborate with IT leadership, architecture, and operations teams to implement tooling, monitor performance, and ensure services meet enterprise expectations.

Qualifications

• Bachelor's degree or foreign equivalent in Electronics and Communication, Computer Science, Engineering (Any), Technology, or a related field of study.
• 3 years of experience in Network Operations Engineer, Network Engineer, Network Implementation Engineer, or related occupation.

Responsibilities

• Oversee day-to-day technical and service oversight of the regional Network.
• Provide technical leadership across operational activities, incidents, and problem management.
• Automate network workflows and onboard new products with architecture and vendor teams.
• Coordinate internal client communications and drive incident resolutions.

Skills

Networking Fundamentals

Python Scripting

Automation & Tooling

Education

Bachelor's degree in Electronics & CS/Engineering/Technology

Tools

Grafana

Zabbix

Splunk

Wireshark

Ansible

F5 Load Balancer

Citrix

Cisco ACI

Cisco DNAC

N9K

Cat9K

Meraki

Palo Alto

Fortinet

SD-WAN

MPLS

Job description

Key Responsibilities

UBS Business Solutions US LLC is seeking an Associate Director, Tech Site Reliability Engineer in Nashville, TN

Job Type

Full Time

Job Reference #

343612BR

City

Nashville

Key Responsibilities

UBS Business Solutions US LLC is seeking an Associate Director, Tech Site Reliability Engineer in Nashville, TN

Are you an innovative thinker? Do you enjoy delivering enhanced change capabilities across a range of business functions? Are you passionate about IT process automation using cutting edge tooling platforms?

We’re looking for an Associate Director, Tech Site Reliability Engineer to:

• Responsible for day-to-day technical and service oversight of the regional Network. Provide technical leadership across the network environment specifically across operational activities, major incidents, and problem management, but also across review and advisory activities for implementation projects.
• Involved in tooling and projects to automate network workflows. Triage with the architecture, engineering, capabilities owners/managers, vendor management and service providers’ teams to onboard new products and rep-resent operations as required to ensure acceptance into service is successfully delivered.
• Oversight of the operational related internal client communication and escalations as needed and proactively drive incident resolutions.
• Work closely with IT leadership and a large variety of stakeholders to make a real impact in terms of production stability, continuous service improvement and best practice sharing across the environment.

The team

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

You’ll be working with the Tech Site Reliability Engineer team in Nashville, TN.

Your Skills And Experience

Education & Experience Requirement:

• Bachelor’s degree or foreign equivalent in Electronics and Communication, Computer Science, Engineering (Any), Technology, or a related field of study plus 3 years of experience in the job offered or 3 years of experience as a Network Operations Engineer, Network Engineer, Network Implementation Engineer, or a related occupation.

Position requires experience with the following:

• Network technologies and protocols associated with CISCO, Arista, Juniper, Palo Alto and Fortinet; WAN technologies such as SDWAN, and MPLS; Troubleshooting skills across routing protocols such as EIGRP, OSPF, and BGP; Neetwork protocols (e.g., TCP/IP & UDP, SNMP, FTP, TFTP, SSH, IPSec; Azure; AWS; Cisco ACI; Cisco DNAC; N9Ks; Cat9Ks; WiFi products and technologies such as Cisco, and Meraki; Wireshark; Network Monitoring tools such as Grafana, Zabbix, and Splunk; Python; Ansible; Load balancers such as F5, and Citrix; Arista and Juniper Routers and Switches; DHCP/DNS applications; Firewalls such as Palo Alto, and Fortinet.

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.