Associate Director Information Technology

GHP Geisinger Health Plan; Pennsylvania; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Geisinger in Pennsylvania seeks an IT leader to direct an IT team supporting a major organizational segment. You will work with leadership to develop IT strategy and ensure its fulfillment, while administratively guiding staff and overseeing projects to meet standards.

The role requires deep experience in enterprise applications and databases, strong budgeting and vendor management skills, and the ability to recruit, develop and retain talent.

Qualifications

• Minimum of 12 years of Information Technology experience.
• Minimum of 2 years in managerial or supervisory roles.
• Bachelor's degree preferred; GED required.

Responsibilities

• Coordinate IT support for assigned segment and develop IT strategy.
• Lead staff, manage budgets, and mentor team in best practices.
• Oversee vendor management, contracts, and product evaluations.
• Ensure projects meet IT standards and KPIs.
• Recruitment, development, and performance management.

Skills

Leadership

Interpersonal Communication

Critical Thinking

IT Project Planning

Organizing

Problem Management

Education

High School Diploma or GED

Bachelor's Degree

Job description

Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes

Job Summary

Directs the activities of an Information Technology (IT) team assigned to support an organizational segment of the organization. Works with department, product line, or system leadership to develop Information Technology strategy. Conveys that strategy to staff and ensures it is fulfilled. Administratively responsible for assigned staff members. Oversees projects to ensure they are completed in a timely manner in accordance with established IT standards.

Job Duties

Responsible for coordinating Information Technology support for assigned segment of the organization. Strives to gain and maintain an understanding of the business policies and practices employed in the areas of responsibility. Works with department, product line, or system leadership to develop and implement Information Technology strategy. Conveys IT strategy to staff and ensures that plans are implemented in accordance with organizational need. Ensures that staff members follow established IT project management guidelines to guarantee a successful implementation. Responsible for vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations. Develops and administers IT budget for responsible area. Practices fiscally sound budget management to ensure spending is held to allocated funds. Responsible for the staff recruitment, development, retention, and disciplinary process. Mentors staff in best practices for providing IT support and project management. Develops and fosters the team approach to staff organization and interaction. Formulates staff development plan to ensure members maintain highest level of technical, interpersonal and project management skills possible. Attends all necessary management development courses so organizational policy is understood and effectively administered. Ensures departmental and organizational policy changes are conveyed, understood and practiced by the staff. Maintains individual work schedule and submits progress reports as requested by direct supervisor. Supports IT departmental initiatives and ensures full cooperation of staff with other IT teams. Maintains a high-level understanding of Information Technology in general and more in-depth knowledge of those facets particular to primary area of responsibility. Establish and monitor operational KPIs, including productivity standards. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. *Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Required Experience

Demonstrated leadership experience supporting enterprise applications and database platforms within healthcare or other regulated industries. Proven ability to ensure high availability, scalability, performance, security, and regulatory compliance across on-premises and SaaS environments while leading technical teams, managing operational risk, and delivering reliable technology services that support critical business functions.

Education

• High School Diploma or Equivalent (GED)- (Required)
• Bachelor's Degree- (Preferred)

Experience

• Minimum of 12 years-Information Technology (Required)
• Minimum of 2 years-Managerial/Supervisory (Required)

Certification(s) and License(s)

Skills: Critical Thinking, Interpersonal Communication, IT Project Planning And Organization, Leadership, Organizing, Problem Management

OUR PURPOSE & VALUES

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

* Does not qualify for J-1 waiver. We are an affirmative action, equal opportunity employer. Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.