Associate Director, Hospitality

ROSTR, Inc.; New York (NY); On-site; USD 90,000 - 115,000; Full time

Job summary

THE•TEAM is seeking a driven event associate director to oversee high-end events from strategy through completion and enhance our visibility in the marketplace. You will lead day-to-day operations of a key retainer client, deliver polished materials, and coordinate a team to execute memorable experiences that meet quality expectations.

The role requires robust event management experience, a proactive approach, and the ability to travel as needed.

Qualifications

• Experience managing multiple direct reports.
• Proven experience as an event planner or organizer.
• Impressive portfolio of previously managed events.
• Self-starter with minimal supervision.
• Excellent customer service, time management and communication skills.
• Proficiency in Microsoft Office applications (PowerPoint and Excel) and knowledge of event management software.
• Willingness to travel as needed.

Responsibilities

• Act as a subject matter expert on corporate event management, B2B hosting, hospitality, and relative industry knowledge.
• Showcase initiative to identify strategic opportunities and deliver best-in-class solutions to the client.
• Develop and deliver polished client deliverables and materials to support client decision-making.
• Lead multiple direct reports and coordinate freelancers and internal teams.
• Oversee hospitality strategy and project budgets from build to reconciliation.
• Manage on-site event execution, including logistics, vendor coordination, and guest experiences.
• Maintain relationships with partners, vendors, and properties on behalf of the client and THE•TEAM.

Skills

Event planning

Leadership

Client service

Communication

Project management

Travel readiness

Education

Bachelor's degree in hospitality management, marketing or related field

Hospitality certification

Tools

Microsoft PowerPoint

Microsoft Excel

Event management software

Job description

THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes.

Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team.

Job Overview:

THE•TEAM is looking for a driven and enthusiastic event associate director to produce and oversee events from strategy through completion and aid in enhancing THE•TEAM's visibility in the marketplace. This senior role will be responsible for leading the day-to-day operations of a key retainer client in addition to showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations.

What You'll Do:

• Act as a subject matter expert on corporate event management, B2B hosting, hospitality, and relative industry knowledge
• Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client
• Develop and deliver polished client deliverables and other critical framework materials to support client decision-making
• Sole oversight of multiple direct reports, providing impactful leadership, motivation, direction and support for client objectives and individual career paths; May also involve freelance support team members and other internal service experts
• Lead responsibility of annual hospitality strategy laddering up to parent partnership strategy and objectives
• Ideation, operations, oversight and delivery of numerous hospitality projects, informed by established hospitality strategy
• Manage large-scale project budgets from initial build through reconciliation
• Maintain a working relationship with existing partners, vendors, and properties on behalf of the client and THE•TEAM
• Oversight of all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, catering, entertainment, transportation, invitee lists, special guests, gifting and amenities, promotional materials, and more
• Set, communicate and maintain timelines on every project to remain ahead of client expectations
• Research, planning, and execution of site visits on behalf of client and projects
• Manage and oversee event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving
• Core knowledge of all THE•TEAM service offerings, including proactive identification of when to involve related teams in project-related or independent needs
• Collaboration with other THE•TEAM service teams as necessary based on project need
• Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution
• Deliver quality events that meet (and hopefully exceed) client expectations
• Provide feedback and periodic reports to stakeholders as necessary
• Conduct post–event evaluations and recaps to showcase event success and ROI
• Understand the landscape of our client’s business/sector, as well as the industry contexts for their investments
• Confidently comprehend the role of hospitality programs as it relates to individual client business objectives and the “big picture”
• Garner strong client and partner relationships for future events, including possessing a strong working knowledge of THE•TEAM capabilities to further these opportunities

What We're Looking For:

• Robust experience managing multiple direct reports
• Provenexperience as an event planner or organizer, preferably in the high-end hosting space
• Impressive portfolio of previously managed events
• Self-starter who requires little to no supervision to meet and carry out event and service responsibilities
• Excellent customer service, time management and communication skills
• Basic sales skills and ability to build productive business/vendor relationships
• Ability to identify and maximize event opportunities
• Ability to prioritize and manage multiple projects independently
• Up-to-date and informed knowledge of the sports and entertainment industries
• High level of initiative and interpersonal skills and ability to work well independently and in a team environment
• Genuine passion for hospitality, events, and hosting
• Negotiation experience
• Self-motivation, enthusiasm and willingness to learn
• Strong attention to detail and highly organized
• Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software
• Understand basics of marketing and promotion techniques
• Ability to assess a situation and quickly recommend solutions
• Working knowledge of project management fundamentals
• Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines
• Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected)

Minimum Years of Experience Necessary:

• Minimum 7 years of experience in high-end event management, hospitality, and/or corporate events industry, preferably in sports or entertainment

Minimum Degree(s) and Certification(s) Required:

• Bachelor’s degree in hospitality management, marketing or related field
• Hospitality certification is a plus

Base salary range: $90K-115K, plus bonus potential if applicable for role.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.