Associate Director for Academic Advising Technologies

Loyola University Chicago; Chicago (IL); On-site; USD 100,000 - 130,000; Full time

Job summary

Loyola University Chicago seeks an Associate Director for Academic Advising Technologies to lead how advising systems are used across campuses. The role partners with Academic Affairs, Enrollment Management, ITS, and school leadership to align technology with academic advising needs.

The position serves as systems administrator for the student management system, ensuring training and resources maximize system capabilities, with oversight from the Executive Director of Academic Advising.

Responsibilities

• Liaises with vendors of academic advising systems. Manages existing vendor contracts and ensures mutual compliance.
• Assesses new product features, conducts product testing, and partners with campus stakeholders to understand potential applicability to existing workflows and business needs.
• Manages process maps and workflow summaries for advising technology systems and key processes.
• Develops communications and resources to launch new features and systems improvements. Ensures broad and consistent communication to keep all relevant stakeholders informed of system changes, and supports campus partners to ensure successful adoption of emerging features and technologies.

Job description

Associate Director for Academic Advising Technologies

Position Details

Position Title: Associate Director for Academic Advising Technologies

Position Number: 8102325

Work Modality: Fully In-Person

Is this request for the creation of a new Position (or the modification of an existing Position) to temporarily support the WorkDay ERP? No

Job Category: University Staff

Job Type: Full-Time

FLSA Status: Exempt

Campus: Rogers Park-Lake Shore Campus

Department Name: STUDENT ACADEMIC SERVICES

Location Code: STUDENT TRANSITIONS & ACADEMIC PARTNERSHIPS (02043C)

Is this split and/or fully grant funded? No

Duties and Responsibilities

Position Description:

The Associate Director for Academic Advising Technologies serves as a key leadership role within the Loyola Center for Undergraduate Advising Excellence, a central service which supports academic advising staff across the entire Loyola undergraduate system. The role liaises with various campus partners including Academic Affairs, Enrollment Management, Information Technology Services ( ITS ), and academic advising leadership within schools and colleges to understand user needs, assess existing technological capabilities, and deliver advisement on the best application of systems to meet the needs of campus stakeholders. The Associate Director serves as the systems administrator for the university’s student management system, ensuring that end-user training and resources enable maximum application of system capabilities. The ideal candidate for this role possesses systems administrator experience along with the ability to apply successful systems application strategies within a higher education environment.

Reporting Structure: This position reports to the Executive Director of Academic Advising within the Division of Student Success.

Location: Lake Shore Campus, with travel to Water Tower Campus and Health Sciences Campus as required.

Supervision: No supervision exercised.

Systems Administration and Campus Integration (30%)

• Liaises with vendors of academic advising systems. Manages existing vendor contracts and ensures mutual compliance. Shares user feedback and existing pain points to advocate for systems enhancements.
• Assesses new product features, conducts product testing, and partners with campus stakeholders to understand potential applicability to existing workflows and business needs.
• Manages process maps and workflow summaries for advising technology systems and key processes.
• Develops communications and resources to launch new features and systems improvements. Ensures broad and consistent communication to keep all relevant stakeholders informed of system changes, and supports campus partners to ensure successful adoption of emerging features and technologies.

User Experience, training, and support (30%)

• Serves