Associate Director, Field Performance FTP

USA - 3310 Takeda Pharmaceuticals U.S.A., Inc.; Massachusetts; Hybrid; USD 154,000 - 243,000; Full time

Job summary

Takeda in Massachusetts (virtual) seeks Associate Director, Field Performance to optimize sales force effectiveness, translate data-driven insights into actionable recommendations, and align field strategy with cross-functional teams.

The role partners with Sales Ops, Analytics, Marketing, and Commercial Ops to plan strategy-driven meetings, training, and initiatives, while delivering KPI-driven execution and overseeing national or regional initiatives.

Qualifications

• Bachelor's degree required.
• 8+ years in pharmaceutical sales, marketing, or related field in biopharma.
• Strong strategic leadership and stakeholder management.
• Ability to influence without direct authority.
• Experience with CRM and incentive compensation systems.
• 2+ years of project management experience.
• Comfort with emerging technologies and AI-enabled processes.

Responsibilities

• Develop field engagement strategies with Sales Ops to boost efficiency and performance.
• Analyze field and customer data to uncover opportunities and drive results.
• Collaborate across Sales, Marketing, and Commercial Operations to plan strategy-driven meetings and training.
• Translate analytics into actionable field plans with defined KPIs.
• Lead quarterly and semi-annual business reviews with clear follow-up actions.
• Gather market intelligence to inform strategy and operations.
• Support national or regional initiatives with project management oversight.
• Standardize processes and tools for consistent field execution.
• Use CRM and analytics to present insights to field teams.

Skills

Strategic leadership

Stakeholder management

Cross-functional collaboration

Data-driven insights

CRM proficiency

AI-enabled processes

Project management

Communication

Education

Bachelor's degree

MBA or advanced degree

Tools

CRM systems

Incentive compensation tools

Job description

About the Role

The Associate Director, Field Performance is a strategic member of the Customer Engagement leadership team, responsible for optimizing sales force effectiveness and driving operational excellence. This role focuses on translating data-driven insights into actionable recommendations that enhance field performance, support market development, and improve tactical execution.

The Associate Director collaborates across Sales Franchises, Key Accounts, Commercial Operations, Insights & Analytics, Marketing, and other cross-functional teams to ensure alignment between field strategy, messaging, training, and performance measurement.

How You Will Contribute

• Partner with Sales Operations and leadership to develop and advance field engagement strategies that improve operational efficiency and sales performance.
• Analyze field and customer data to identify opportunities, develop actionable recommendations, and provide insights that drive business results.
• Collaborate with Sales, Marketing, and Commercial Operations to plan and execute strategy-driven meetings, training, and initiatives that enhance field effectiveness.
• Translate insights from Analytics and market intelligence into actionable plans with defined KPIs to optimize field performance.
• Facilitate and manage quarterly and semi-annual business review processes, ensuring clear reporting and follow-up actions.
• Gather field intelligence on market trends, customer behavior, and competitor activity to inform strategy and operational decisions.
• Provide oversight and project management support for national or regional initiatives, ensuring alignment with strategic priorities.
• Support the creation and dissemination of standardized processes, tools, and communications to enable consistent execution across the field.
• Leverage CRM and other systems to interpret data, generate insights, and present findings in an actionable format for field teams.
• As part of a centralized Field Performance/Commercial Excellence function, may support initiatives across multiple franchises.

Minimum Requirements / Qualifications

• Required:
• Bachelor's degree.
• 8+ years of pharmaceutical sales, marketing, or related functional experience in the biopharma industry.
• Strong strategic leadership and stakeholder management skills, with ability to influence without direct authority.
• Demonstrated ability to collaborate across multiple functions and manage multiple concurrent priorities.
• Knowledge of key payors, market trends, and government/advocacy dynamics.
• Experience creating, planning, and executing initiatives or programs.
• Proficiency with pharma systems and processes (e.g., CRM, incentive compensation).
• 2+ years of project management experience.
• Comfortable with emerging technologies, digital tools, and AI-enabled processes.

Preferred

• Advanced degree (MBA, MA/MS, PharmD, etc.).
• Experience leading or developing teams.
• Experience supporting product launches.
• Exposure to Managed Markets, Marketing, or broader Commercial functions.

At Takeda

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Massachusetts - Virtual U.S. Base Salary Range: $154,400.00 - $242,550.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Takeda is an equal opportunity employer.

Locations

• Massachusetts - Virtual
• Worker Type Employee
• Worker Sub-Type Regular
• Time Type Full time
• Job Exempt Yes

Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.