Director, Head of Quality Operations

USA - 3316 Takeda Development Center Americas, Inc.; Cambridge (MA); On-site; USD 177,000 - 278,000; Full time

Job summary

Qualifications

• Bachelor's degree required in a relevant field.
• 10+ years of progressive leadership experience in pharma/healthcare or global organizations.
• Experience leading business transformation and large-scale programs.
• Proven ability to drive strategy, governance, and cross-functional execution.

Responsibilities

• Partner with CPMQ leadership to develop and evolve strategy, priorities, and capabilities.
• Lead transformation initiatives for operational excellence, digitalization, and AI adoption.
• Oversee portfolio of strategic initiatives, risk management, and delivery of objectives.
• Drive governance, performance management, and leadership reviews with KPIs.
• Identify and implement digital/automation/analytics solutions to improve efficiency.
• Lead organizational change management, communications, and stakeholder alignment.

Skills

Strategic leadership

Cross-functional leadership

Change management

Executive communication

Budgeting & forecasting

Digital transformation

AI adoption

Stakeholder management

English fluency

Education

Bachelor's degree in Business/Life Sciences/Healthcare/Engineering

Job description

About the Role

As the Director, Head of Quality Operations, you will play a pivotal leadership role in shaping the future of Clinical Pharmacology and Pharmacometrics Quality (CPMQ). You will partner closely with the Head of CPMQ and the CPMQ Leadership Team to drive strategy execution, organizational effectiveness, operational excellence, and business performance across a global organization. In this highly visible role, you will lead transformation initiatives, advance digitalization and AI adoption, and strengthen the capabilities, processes, and culture that enable CPMQ to thrive. You will champion innovative ways of working, foster a collaborative and inclusive environment, and ensure the organization is positioned to meet evolving business needs while delivering sustainable impact across R&D and Global Quality.

How You Will Contribute

• Partner with the Head of CPMQ and Leadership Team to develop, implement, and continuously evolve CPMQ strategy, priorities, and organizational capabilities
• Lead strategic transformation initiatives that drive operational excellence, organizational effectiveness, digitalization, AI adoption, and continuous improvement
• Oversee the CPMQ portfolio of strategic initiatives and cross-functional projects, ensuring alignment, execution, risk management, and delivery of business objectives
• Drive governance and business operations through performance management, organizational metrics, leadership reviews, operational planning, and management reporting
• Establish and monitor key performance indicators to support data-driven decision-making and organizational effectiveness
• Identify, prioritize, and implement digital, automation, analytics, and AI-enabled solutions that improve efficiency, effectiveness, and employee experience
• Lead organizational change management efforts, including communications, stakeholder engagement, adoption strategies, and leadership alignment
• Foster a high-performing, collaborative, and inclusive culture that supports employee engagement, development, and innovation
• Provide leadership for budget planning, forecasting, workforce planning, resource allocation, capacity management, and financial stewardship
• Manage investment prioritization and vendor expenditures to support strategic and operational goals
• Lead the CPMQ Operations and Administration function, ensuring effective business support, knowledge management, organizational planning, and leadership team operations
• Build and sustain a future-ready organization through leadership development, talent strategies, and continuous capability enhancement

Skills and Qualifications

• Bachelor's degree in Business, Life Sciences, Healthcare, Engineering, or a related field
• 10+ years of progressive leadership experience within pharmaceutical, biotechnology, healthcare, or other complex global organizations
• Demonstrated experience leading business transformation, organizational effectiveness, operational excellence, and large-scale change initiatives
• Proven success developing and executing strategic plans and managing portfolios of complex, cross-functional programs and projects
• Experience overseeing budgets, financial planning, resource management, workforce planning, and organizational investments
• Experience leading digital transformation initiatives, including process optimization, automation, data analytics, and AI-enabled solutions
• Excellent written and verbal communication skills with the ability to influence stakeholders at all levels of the organization
• Strong strategic thinking, business acumen, and the ability to translate vision into measurable outcomes
• Proven ability to drive execution through collaboration, influence, and effective stakeholder management
• Fluency in written and spoken English

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Boston, MA U.S. Base Salary Range: $177,000.00 - $278,080.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Locations Boston, MA Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

Takeda is an equal opportunity employer.