Associate Director, Field Performance FTP

Takeda Pharmaceutical Co.; Agawam (MA); Hybrid; USD 154,000 - 243,000; Full time

Job summary

Takeda seeks an Associate Director, Field Performance to optimize sales force effectiveness and drive operational excellence in a virtual Massachusetts role. You will translate data-driven insights into actionable recommendations, enhancing field strategy, messaging, training, and performance measurement.

You will collaborate across Sales Franchises, Marketing, Commercial Operations, and Analytics to align initiatives with corporate priorities, manage projects, and lead KPI-driven programs using

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 8+ years in pharmaceutical sales, marketing, or related field.
• Strong strategic leadership and stakeholder management skills.
• Ability to collaborate across multiple functions and manage priorities.
• Knowledge of payors, market trends, and government dynamics.
• Experience creating and executing initiatives or programs.
• Proficiency with pharma systems including CRM.
• 2+ years of project management experience.
• Comfort with emerging technologies and AI-enabled processes.

Responsibilities

• Partner with Sales Operations to develop field engagement strategies.
• Analyze field and customer data to identify opportunities and drive results.
• Collaborate with Sales, Marketing, and Commercial Operations on strategy-driven meetings and training.
• Translate market insights into actionable plans with defined KPIs.
• Lead quarterly and semi-annual business reviews with reporting and follow-up.
• Gather field intelligence on trends and competitor activity to inform strategy.
• Provide oversight for national or regional initiatives and alignment with priorities.
• Create and disseminate standardized processes and tools for consistent execution.
• Leverage CRM and other systems to present actionable insights to field teams.
• Support initiatives across multiple franchises within Field Performance/Commercial Excellence.

Skills

Strategic leadership

Stakeholder management

Cross-functional collaboration

Data-driven insights

CRM familiarity

Project management

AI-enabled tools

Education

Bachelor's degree

MBA or PharmD (preferred)

Tools

CRM

Incentive compensation systems

Job description

Job Description

About the Role

The Associate Director, Field Performance is a strategic member of the Customer Engagement leadership team, responsible for optimizing sales force effectiveness and driving operational excellence. This role focuses on translating data-driven insights into actionable recommendations that enhance field performance, support market development, and improve tactical execution.

The Associate Director collaborates across Sales Franchises, Key Accounts, Commercial Operations, Insights & Analytics, Marketing, and other cross-functional teams to ensure alignment between field strategy, messaging, training, and performance measurement.

How You Will Contribute

• Partner with Sales Operations and leadership to develop and advance field engagement strategies that improve operational efficiency and sales performance.
• Analyze field and customer data to identify opportunities, develop actionable recommendations, and provide insights that drive business results.
• Collaborate with Sales, Marketing, and Commercial Operations to plan and execute strategy-driven meetings, training, and initiatives that enhance field effectiveness.
• Translate insights from Analytics and market intelligence into actionable plans with defined KPIs to optimize field performance.
• Facilitate and manage quarterly and semi-annual business review processes, ensuring clear reporting and follow-up actions.
• Gather field intelligence on market trends, customer behavior, and competitor activity to inform strategy and operational decisions.
• Provide oversight and project management support for national or regional initiatives, ensuring alignment with strategic priorities.
• Support the creation and dissemination of standardized processes, tools, and communications to enable consistent execution across the field.
• Leverage CRM and other systems to interpret data, generate insights, and present findings in an actionable format for field teams.
• As part of a centralized Field Performance/Commercial Excellence function, may support initiatives across multiple franchises.

Minimum Requirements / Qualifications

Required:

• Bachelor’s degree.
• 8+ years of pharmaceutical sales, marketing, or related functional experience in the biopharma industry.
• Strong strategic leadership and stakeholder management skills, with ability to influence without direct authority.
• Demonstrated ability to collaborate across multiple functions and manage multiple concurrent priorities.
• Knowledge of key payors, market trends, and government/advocacy dynamics.
• Experience creating, planning, and executing initiatives or programs.
• Proficiency with pharma systems and processes (e.g., CRM, incentive compensation).
• 2+ years of project management experience.
• Comfortable with emerging technologies, digital tools, and AI-enabled processes.

Preferred:

• Advanced degree (MBA, MA/MS, PharmD, etc.).
• Experience leading or developing teams.
• Experience supporting product launches.
• Exposure to Managed Markets, Marketing, or broader Commercial functions.

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Massachusetts - Virtual

U.S. Base Salary Range:

$154,400.00 - $242,550.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Massachusetts - Virtual

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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