Associate Director, Field Force Excellence

Alnylam Pharmaceuticals; United States; Remote; USD 174,000 - 236,000; Full time

Job summary

Alnylam Pharmaceuticals is seeking an Associate Director to drive field force effectiveness for Commercial and Medical Affairs. You will partner with field leadership to translate strategy into execution, shaping reporting, targeting, and governance to support business priorities.

Role requires 7–8+ years in pharma/biotech, CRM/analytics experience (Veeva CRM preferred), and strong KPI and data visualization skills (Tableau/Power BI).

Qualifications

• 7–8+ years in pharmaceutical, biotech, or healthcare industry.
• Experience in field force effectiveness, sales/medical operations, analytics, or CRM.
• Experience supporting customer-facing field teams (Sales, Market Access, or Medical Affairs).
• CRM platforms proficiency; Veeva CRM preferred.
• Data visualization and reporting tools such as Tableau/Power BI.

Responsibilities

• Define and advance field force effectiveness priorities with Commercial and Medical Affairs.
• Translate strategy into actionable field execution frameworks across cross-functional teams.
• Identify opportunities to improve field productivity, focus, and execution quality.
• Provide data-driven recommendations to improve field performance.
• Define and manage field KPIs, dashboards, and reporting for Commercial.
• Monitor performance trends and extract actionable insights for decisions.
• Lead development of business reviews and leadership updates.
• Ensure visibility into field execution and business impact.
• Support targeting, segmentation, and call planning strategies.
• Support field alignment, territory updates, and roster management.
• Manage Field Force Effectiveness governance with cross-functional stakeholders.
• Support POA processes, business reviews, and operating cadence.

Skills

Field force effectiveness

Sales/medical operations

CRM

Veeva CRM

Tableau

Power BI

Excel

PowerPoint

KPI frameworks

Education

Bachelor’s degree

Advanced degree preferred

Tools

Veeva CRM

Tableau

Power BI

Excel

PowerPoint

Job description

Alnylam Pharmaceuticals is seeking an Associate Director to drive field force effectiveness for Commercial and Medical Affairs. You will partner with field leadership to translate strategy into execution, shaping reporting, targeting, and governance to support business priorities.

Role requires 7–8+ years in pharma/biotech, CRM/analytics experience (Veeva CRM preferred), and strong KPI and data visualization skills (Tableau/Power BI).